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Account Manager

Job details
Posting date: 11 July 2025
Salary: £35,000 to £40,000 per year
Hours: Full time
Closing date: 10 August 2025
Location: Gateshead, Tyne & Wear
Remote working: On-site only
Company: Extension Recruitment
Job type: Permanent
Job reference: 521

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Summary

Job Title: Account Manager
Location: Gateshead, Tyne and Wear
Contract Type: Permanent / Full Time
All applications to: enquiries@extensionrecruitment.com

Our client is a successful North East Manufacturer. They are currently looking for an Account Manager to join their growing team in Gateshead.

About the Company

This is a well-established business in Gateshead who are passionate about supporting their employees in all areas.

Some of the benefits you could enjoy include:

Life Assurance
Healthcare Scheme
Yearly fundraising activities for staff-nominated charity
Staff discount for major retailers
33 days holiday inc. BH
And many more!

The Role of the Account Manager

The Account Manager will play a key role in strengthening relationships with national clients, ensuring projects are delivered efficiently and to high standards. You will act as a central point of contact for your accounts and work closely with internal teams to exceed client expectations.

Key responsibilities include:

Managing and developing strong, lasting relationships with key national accounts
Acting as the main liaison for maintenance services and product delivery
Coordinating project timelines and updates with internal teams
Monitoring client communications and portals, ensuring prompt responses
Logging projects on the ERP system and keeping invoice dates accurate for forecasting
Supporting compliance processes such as advertising consent applications

About You – Account Manager

We’re looking for someone with excellent communication and organisational skills, along with a commercial mindset and a proactive approach to relationship management.

You will ideally have:

Proven experience in account management or a customer-facing project role
Confidence in using Microsoft Office (Word, Excel, Access, Outlook)
A strong sense of ownership and commitment to client service
The ability to manage multiple projects and adapt to changing priorities

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