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Shift Leader - Support Worker

Job details
Posting date: 10 July 2025
Salary: £12.60 per hour
Hours: Full time
Closing date: 07 August 2025
Location: West Lothian, EH48 4HZ
Company: Real Life Options
Job type: Permanent
Job reference: ORG3708-SB1350968BatSLSW

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Summary

Job Title: Shift Lead
Location: West Lothian Outreach Hours: 32 hours per week
Hourly Rate: £13.32
Driver Required


About Real Life Options
At Real Life Options, we believe everyone has the right to live their best life. We provide tailored support to people with learning disabilities and autism, empowering them to live independently, engage in their communities, and achieve meaningful outcomes.

We’re currently recruiting a dedicated and experienced Shift Lead to join our West Lothian Outreach team. If you have experience in a similar support or supervisory role, a full UK driving licence, and a genuine passion for making a difference, we’d love to hear from you.


About the Role
As a Shift Lead, you will continue to provide high-quality, hands-on support, including:


Personal care
Medication administration
Household tasks such as cooking and cleaning
Encouraging and supporting independence
Promoting social inclusion and helping individuals access new opportunities in the community


This is a flexible, varied role requiring travel across different West Lothian locations, supporting people both at the hub and 1:1 in the community. Many of the individuals we support present with behaviours that challenge. Full training and clear support plans will be provided.


Shift Lead Responsibilities
In addition to providing direct support, you will also:


Manage rotas: Help plan rotas, cover shifts, and ensure safe staffing levels
Lead practice: Guide and support workers during shifts to maintain high standards of care
Mentor staff: Coach and develop team members in their practice
Communicate effectively: Work closely with service managers, area managers, and external professionals
Admin time: Receive 8 hours per month off-rota time (2 hours per week) for essential admin duties



Key Duties Include:


Keeping support plans, risk assessments, and medication records up to date and accurate
Leading on medication audits and competency assessments
Organising and overseeing key worker responsibilities, reviews, and planning meetings
Supporting with transitions, incident debriefs, and reporting of safeguarding concerns (ASP)
Participating in the on-call rota for West Lothian Services
Promoting a safe, knowledgeable, and confident team environment



What We’re Looking For


Experience in a similar support or team-leading role is essential
A full UK driving licence and access to a vehicle is required
A strong understanding of supporting people with learning disabilities, including those who display behaviours that challenge
Confidence in leading a team and making decisions on shift
Excellent communication and organisational skills
Willingness to work flexibly across West Lothian, including Polbeth, Broxburn, Uphall Station, Bathgate, and Deans



Why Join Real Life Options?


A supportive, values-led organisation with a focus on quality
Leadership development opportunities and hands-on experience
Protected off-rota time for planning and admin
Comprehensive training and access to ongoing learning
A chance to truly make a difference in people’s lives every day



Apply Now
Ready to lead, support, and inspire? Join Real Life Options as a Shift Lead and help us create real, positive change in West Lothian.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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