Care Worker
| Dyddiad hysbysebu: | 10 Gorffennaf 2025 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 09 Awst 2025 |
| Lleoliad: | Beckenham, South East London |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Verilife |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Brom/072025 |
Crynodeb
Care Worker
You will be working in an environment which offers a high level of care & support, taking
care of vulnerable adults in their own homes. You will facilitate their comfort & wellbeing
and actively promote independence.
Ethos
• Ensure that the client is at the centre of the car we deliver
• Treat everyone with empathy, dignity and respect
• Respect the wishes, preferences, social & cultural needs of the client and family
• Maintain and improve the client's comfort and wellbeing
• Following best practices in the delivery of care
• Working as part of a team in achieving excellence of care
• Everyone is a role model and an ambassador for the service
• Open and honest always and encourage to speak up about concerns and act upon
them
• Everybody counts; no discrimination, no exclusion, no bullying – ever
• Work in a way that ensures the company CQC rating is Good or ‘Outstanding’
• Treat all information as confidential
Experience/Qualification
• Previous experience is preferred but not essential as full training given
• NVQ level 2 or 3 in health & social care an advantage
Key Skills
• Empathy and sensitivity
• Tact and discretion
• Excellent communication, with good customer service and interpersonal skills
• Attention to details combined with a hard-working attitude
• Ability to remain calm in stressful situations
• Good team spirit and a willingness to help
• Ability to take the initiative and to speak up when things go wrong
• Good written English for short report writing
• Open and honest always
Key Tasks & Responsibilities
• To visit the client in their home as directed
• Communicate to the relevant manager any concerns regarding a client family or
staff
• Proactively identify issues, resolve and document where possible, otherwise
escalate to the relevant manager
• Take responsibility for the service. Work independently to deliver a high level of
care. Ensure that the client's needs are fully met and report and report to the
relevant manager of any changes
• Preparing and serving meals, drinks and snacks
• Assisting the client with personal care like bathing, grooming and getting dressed
• Assist with toileting, including the changing of pads if required
• Client -specific care like moving and repositioning, changing a catheter bag
• Administering oral and topical medication
• Handling household tasks like grocery shopping and laundry
• Support the client in avoiding social isolation, like outings, social visits
• Providing mental and emotional support
• Make recommendations for improving the care and support of the service user
• Follow the clients care plan and other information in the delivery of care
• Document the care you provide
• Report any concerns or incidents to the relevant manager
• Lead by example, and be professional, polite and reasonable always
• Maintain professional relationships with family, friends and other individuals within
the client's circle of support
• Collaborate with colleagues and other health and social care professionals to
provide the best possible care
• Attend all meetings as required, including supervisions, appraisals and team
meetings
• Maintain training, achieve the relevant qualification and seek opportunities for
personal and professional growth
• Understand and follow all policies and procedures relevant to the role
• Knowledge of the staff handbook, Code of Conduct for Health & Social Care
Workers, the regulatory framework that governs the company, and CQC
requirements
• Use company systems and applications relevant to the role
• All other duties and tasks as directed
You will be working in an environment which offers a high level of care & support, taking
care of vulnerable adults in their own homes. You will facilitate their comfort & wellbeing
and actively promote independence.
Ethos
• Ensure that the client is at the centre of the car we deliver
• Treat everyone with empathy, dignity and respect
• Respect the wishes, preferences, social & cultural needs of the client and family
• Maintain and improve the client's comfort and wellbeing
• Following best practices in the delivery of care
• Working as part of a team in achieving excellence of care
• Everyone is a role model and an ambassador for the service
• Open and honest always and encourage to speak up about concerns and act upon
them
• Everybody counts; no discrimination, no exclusion, no bullying – ever
• Work in a way that ensures the company CQC rating is Good or ‘Outstanding’
• Treat all information as confidential
Experience/Qualification
• Previous experience is preferred but not essential as full training given
• NVQ level 2 or 3 in health & social care an advantage
Key Skills
• Empathy and sensitivity
• Tact and discretion
• Excellent communication, with good customer service and interpersonal skills
• Attention to details combined with a hard-working attitude
• Ability to remain calm in stressful situations
• Good team spirit and a willingness to help
• Ability to take the initiative and to speak up when things go wrong
• Good written English for short report writing
• Open and honest always
Key Tasks & Responsibilities
• To visit the client in their home as directed
• Communicate to the relevant manager any concerns regarding a client family or
staff
• Proactively identify issues, resolve and document where possible, otherwise
escalate to the relevant manager
• Take responsibility for the service. Work independently to deliver a high level of
care. Ensure that the client's needs are fully met and report and report to the
relevant manager of any changes
• Preparing and serving meals, drinks and snacks
• Assisting the client with personal care like bathing, grooming and getting dressed
• Assist with toileting, including the changing of pads if required
• Client -specific care like moving and repositioning, changing a catheter bag
• Administering oral and topical medication
• Handling household tasks like grocery shopping and laundry
• Support the client in avoiding social isolation, like outings, social visits
• Providing mental and emotional support
• Make recommendations for improving the care and support of the service user
• Follow the clients care plan and other information in the delivery of care
• Document the care you provide
• Report any concerns or incidents to the relevant manager
• Lead by example, and be professional, polite and reasonable always
• Maintain professional relationships with family, friends and other individuals within
the client's circle of support
• Collaborate with colleagues and other health and social care professionals to
provide the best possible care
• Attend all meetings as required, including supervisions, appraisals and team
meetings
• Maintain training, achieve the relevant qualification and seek opportunities for
personal and professional growth
• Understand and follow all policies and procedures relevant to the role
• Knowledge of the staff handbook, Code of Conduct for Health & Social Care
Workers, the regulatory framework that governs the company, and CQC
requirements
• Use company systems and applications relevant to the role
• All other duties and tasks as directed