Housing Reviews and Quality Assurance Officer
| Posting date: | 10 July 2025 |
|---|---|
| Salary: | £22.76 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 08 August 2025 |
| Location: | Rugby, Warwickshire, CV21 2RR |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Rugby RQ1561344 |
Summary
What's involved with this role:
Job Title: Housing Reviews and Quality Assurance Officer
Ref: Rugby RQ1561344
Pay rate: £22.76 per hour PAYE
A Basic DBS is required for this role.
The role:
We’re looking for a passionate and experienced Officer to lead the statutory independent housing review function - a vital role at the heart of ensuring fair and lawful decision-making in line with the Housing Act 1996 (as amended), covering both homelessness decisions (Part 7) and housing allocations (Part 6).
You’ll champion legal compliance and drive continuous improvement through quality assurance, training, and expert guidance across the Housing Options team.
Key Responsibilities:
Manage and conduct statutory reviews under Section 202 and related housing legislation, ensuring decisions are legally sound and in line with council policies and procedures
Provide expert legal interpretation and advice in response to litigation and housing case law, supporting the preparation of case files and guidance for counsel
Lead on quality assurance of homeless services, promoting consistent, high-quality decision-making and service delivery
Develop and implement compliance programs, including regular audits and assessments to ensure alignment with local and national legal standards
Oversee the accurate and timely completion of government housing data returns (e.g. HCLIC), enhancing data integrity and transparency
Identify trends in homelessness demand and risks in service delivery; develop strategic action plans to mitigate these risks and improve outcomes
Collaborate with frontline staff to identify challenges and deliver training, coaching, and mentoring to drive performance and service quality
Develop frameworks to monitor and enhance the reliability of housing data and decision-making processes
Support continuous improvement through root cause analysis and data-driven solutions
What the client is looking for:
In-depth knowledge of housing legislation, statutory guidance, and relevant case law.
Proven experience managing statutory housing reviews and audit processes
Strong analytical skills with the ability to interpret complex data and legal documents.
Experience working within or alongside local authority housing services
Excellent communication skills and the ability to influence and support colleagues at all levels
High attention to detail and strong organisational skills
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Rugby RQ1561344
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.