Administrator | Berkshire Healthcare NHS Foundation Trust
| Posting date: | 09 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,883 - £26,958 per annum (inc. of HCAS) |
| Hours: | Part time |
| Closing date: | 08 August 2025 |
| Location: | Slough, SL3 8LE |
| Company: | Berkshire Healthcare NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7337374/371-CHS1033 |
Summary
Receptionist/Administrator - Band 3
Days: 4 days to be agreed between Monday - Friday
Hours: 4 hours per day 0830–1230 or 0900-1300, 4 days per week. 16 hours per week.
This is an opportunity to join an enthusiastic and skilled workforce with a great team spirit. Berkshire Community Dental Service has 7 clinics ranging from Newbury to Langley and over 40 members of staff. The service treats patients with additional needs including children, people with learning and physical disabilities and the elderly.
• You willact as first point of contact with the department byreceiving patientsand visitors to the dental clinic
• You willprovide administrative support tothe clinicincludinganswering the phone, responding to messages,scheduling of appointments, typing correspondence, compiling and distribution of standard letters.
• You willdeal with all enquires by telephone in a calm, sympathetic/empathic way,assistpatients in an understanding manner especially where there are barriers to understanding e.g. language, poor hearing or if the caller is distressed or aggressive.
• You willbe proficient in the useof MicrosoftOffice softwareand will be expected to use the electronic patientdental software.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites
The “must haves” for you to be considered for this role:
• Good communication skills
• Calm and sympathetic manner with patients, families and carers.
• A team player
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
This advert closes on Wednesday 16 Jul 2025
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