Elective and Diagnostic Booking Officer | Frimley Health NHS Foundation Trust
| Posting date: | 09 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,883 - £26,958 Per Annum incl of HCAS |
| Hours: | Full time |
| Closing date: | 08 August 2025 |
| Location: | Slough, SL2 4HL |
| Company: | Frimley Health NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7334465/151-VG116 |
Summary
An exciting opportunity has arisen in the medicine directorate for an Elective and Diagnostic booking Officer to be based at Wexham Park Hospital.
This is a 12 month fixed term appointment.
We are looking for an approachable and patient focused team player who is naturally suited to uphold our trust values in the workplace.
The role can be extremely busy so excellent organisational skills and the ability to multi-task is paramount. Outstanding communication skills, the ability to meet tight deadlines, a willingness to learn and work effectively as part of a team are a must.
The post holder will be responsible for booking appointments across all Trust sites.
They will have an active role in the implementation, as well as ongoing monitoring of both new and existing appointments systems.
The post holder will assist with meeting Trust targets.
The post holder will be required to offer very high customer service skills for patients and both internal and external staff.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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For a full list of responsibilities and tasks associated with this role, please refer to the Job Description and Person Specification attached to this vacancy.
Some of the key tasks will include:
• To ensure all phone calls are dealt with in a professional and timely manner adhering to the local targets set by the department and Trust.
• To ensure all patients and visitors are treated with dignity, respect and empathy at all times.
• To deal with patients in a polite and respectful manner complying with their requests where possible.
• To respond in a timely fashion to all administrative duties within the team.
This advert closes on Wednesday 16 Jul 2025