Admin Assistant | Manchester University NHS Foundation Trust
| Posting date: | 09 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,169 Per annum (pro rata) |
| Hours: | Part time |
| Closing date: | 08 August 2025 |
| Location: | Manchester, M41 5SL |
| Company: | Manchester University NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7337300/349-WTWA-7337300-RL4C |
Summary
We are looking for aBand 2 Admin Assistant and Receptionistto join theSleep Servicewithin Respiratory Medicine at Trafford General Hospital. This is afull-time administrative rolesupporting a high-demand clinical service. The successful candidate will be responsible for assisting inclinic coordination, reception duties, patient record management, and providing essential administrative supportto the wider medical team.
If you havestrong communication skills, a proactive approach, and experience in a administrative setting, we encourage you to apply.
Reception & Customer Service:Provide awelcoming and efficient reception service, dealing with patients, relatives, and healthcare professionals in a professional and empathetic manner.
Appointment & Referral Management:Assist in ensuring patients areseen in a timely mannerby followingwaiting list guidelinesand appointment scheduling policies.
Data Entry & Records Management:Accurately record and update patient details and activities using theTrust HIVE Electronic Patient Record System.
Telephone & Communication Support:Answer and record incoming calls, respond to queries, and liaise withinternal teams, GPs, and external organisations.
Clinic Administration:Assist in clinic preparations, ensure all relevant paperwork is available, and managepatient information literature and stock levels.
Process Coordination:Support patient transport arrangements, interpretation services, and compliance with data quality standards.
Escalation & Issue Resolution:Recognize and escalate any service issues or patient concerns to theAdmin Team Leader or senior staff.
General Administrative Duties:Distribute mail, process routine clerical tasks, and assist in the maintenance of office supplies and stock control.
This role is crucial in supportingefficiency, smooth patient flow, and high standards of customer servicewithin the Sleep Service.
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.
We’re looking forward to hearing from you!
This advert closes on Wednesday 23 Jul 2025
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