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Temporary Receptionist / Administrator
Posting date: | 09 July 2025 |
---|---|
Salary: | Not specified |
Additional salary information: | staff discount, uniform, stakeholder pension, health shield benefits (EAP), life insurance, volunteering day |
Hours: | Full time |
Closing date: | 16 July 2025 |
Location: | CW8 1LP |
Remote working: | On-site only |
Company: | Willows Veterinary Group |
Job type: | Temporary |
Job reference: | 39 |
Summary
We are recruiting for a self-motivated and well-organised individual to join the team at our busy referral practice in Hartford.
This role will include:
• Handling telephone enquiries from clients / referring veterinary practices
• Arranging referrals; including diary management, liaison with clients, clinical record acquisition, detailing the referral process and handling questions.
• Liaising with our clinicians
• Greeting clients at the practice
• Insurance administration
• Processing payments
• Debt management
• Typing of reports and minutes
Previous reception and/or administration experience is essential. We are looking for a caring and confident individual with good people skills and the ability to work well within a multi-disciplinary team.
This is a full-time role based on working 37.5 hours/week Monday – Friday, the chosen candidate will be required to take part in a Saturday rota with time off in lieu provided the following week.
To view a full job description for the role visit the Careers page on our website www.willowsvetgroup.co.uk. To apply for the position please email your CV and covering letter to Julie-Ann Goryl via the email recruitment@willowsvetgroup.co.uk quoting job reference 39. Closing date for applications: 5 pm on Wednesday 16th July 2025.
This role will include:
• Handling telephone enquiries from clients / referring veterinary practices
• Arranging referrals; including diary management, liaison with clients, clinical record acquisition, detailing the referral process and handling questions.
• Liaising with our clinicians
• Greeting clients at the practice
• Insurance administration
• Processing payments
• Debt management
• Typing of reports and minutes
Previous reception and/or administration experience is essential. We are looking for a caring and confident individual with good people skills and the ability to work well within a multi-disciplinary team.
This is a full-time role based on working 37.5 hours/week Monday – Friday, the chosen candidate will be required to take part in a Saturday rota with time off in lieu provided the following week.
To view a full job description for the role visit the Careers page on our website www.willowsvetgroup.co.uk. To apply for the position please email your CV and covering letter to Julie-Ann Goryl via the email recruitment@willowsvetgroup.co.uk quoting job reference 39. Closing date for applications: 5 pm on Wednesday 16th July 2025.