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Temporary Receptionist / Administrator

Job details
Posting date: 09 July 2025
Salary: Not specified
Additional salary information: staff discount, uniform, stakeholder pension, health shield benefits (EAP), life insurance, volunteering day
Hours: Full time
Closing date: 16 July 2025
Location: CW8 1LP
Remote working: On-site only
Company: Willows Veterinary Group
Job type: Temporary
Job reference: 39

Summary

We are recruiting for a self-motivated and well-organised individual to join the team at our busy referral practice in Hartford.

This role will include:

• Handling telephone enquiries from clients / referring veterinary practices
• Arranging referrals; including diary management, liaison with clients, clinical record acquisition, detailing the referral process and handling questions.
• Liaising with our clinicians
• Greeting clients at the practice
• Insurance administration
• Processing payments
• Debt management
• Typing of reports and minutes

Previous reception and/or administration experience is essential. We are looking for a caring and confident individual with good people skills and the ability to work well within a multi-disciplinary team.

This is a full-time role based on working 37.5 hours/week Monday – Friday, the chosen candidate will be required to take part in a Saturday rota with time off in lieu provided the following week.

To view a full job description for the role visit the Careers page on our website www.willowsvetgroup.co.uk. To apply for the position please email your CV and covering letter to Julie-Ann Goryl via the email recruitment@willowsvetgroup.co.uk quoting job reference 39. Closing date for applications: 5 pm on Wednesday 16th July 2025.