Universal Credit - Help to Claim Adviser
| Posting date: | 09 July 2025 |
|---|---|
| Salary: | £30,328 per year |
| Hours: | Full time |
| Closing date: | 30 July 2025 |
| Location: | BS37 5HZ |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Citizens Advice South Gloucestershire |
| Job type: | Contract |
| Job reference: |
Summary
We are looking for two additional people to join our existing Universal Credit Support - Help to Claim team.
The team provides an effective and efficient support service for first time Universal Credit claimants including those subject to managed migration. The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.
You will need to be proficient in IT with effective communication skills.
Experience and knowledge of the welfare benefits system and Universal Credit is essential due to the short duration of the contract.
To request an application pack please email amanda.wood@southgloscab.org.uk
The team provides an effective and efficient support service for first time Universal Credit claimants including those subject to managed migration. The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.
You will need to be proficient in IT with effective communication skills.
Experience and knowledge of the welfare benefits system and Universal Credit is essential due to the short duration of the contract.
To request an application pack please email amanda.wood@southgloscab.org.uk