Lead Interaction Designer
| Posting date: | 09 July 2025 |
|---|---|
| Salary: | £73,900 to £85,690 per year |
| Additional salary information: | National Min £73,900 - Max £81,290 London Min £77,900 - Max £85,690 New entrants to the Civil Service will start their role on the salary band minimum: £73,900 for National Roles. £77,900 for London Roles. Recruitment and Retention Allowance (RRA): Up t |
| Hours: | Full time |
| Closing date: | 21 July 2025 |
| Location: | Manchester |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 415564/2 |
Summary
The Home Office keeps our UK citizens safe and our country secure. We play a fundamental role in the security and economic prosperity of the UK.
You will work in an agile Programme, the Multi-Agency Public Protection Service (MAPPS). MAPPS will be used by various organisations including police forces, prison & probation services and others. It is required to support a multi-agency oversight of relevant offenders once they are released from custody for as long as they are considered to present a risk to the public. As such MAPPS has a high political profile as well as a very complex network of stakeholders.
You will lead on interaction design within a multidisciplinary team with business analysts, user researchers, developers and tester. Your aim will be to deliver world-class, user-centred services for the public and civil servants.
As an experienced interaction designer, you will be responsible for mentoring and leading a team of interaction designers to design services focused on user needs. In addition to guiding the team to achieve the best user outcomes, the role will involve a large measure of personal ‘hands-on’ design work.
You may also take an active role in the wider Home Office and cross-government design communities to champion good interaction design and an effective user-centred approach.
You can learn more about design and research in the Home Office on our Digital and Data blog:
- Designing content for people with limited English
- Words matter: shaping our Home Office content style guide inclusive language by design
- By looking at our design system
We have a thriving UCD community. If you want to work with us to ensure that our services are easier and simpler to use, apply now.
Your main day-to-day responsibilities will include:
- Delivering excellent interaction design for MAPPS in collaboration with programme colleagues and stakeholders.
- Working closely with other professional leads, delivery managers and heads of role to ensure current and future resourcing needs for interaction design.
- Working with the head of role to assure the quality of interaction design and defining, developing and embedding best practice and standards.
- Building an inclusive community of practice that enables designers across the programme to share ideas, best practice and proactively support each other.
- Working with senior stakeholders to raise awareness and understanding of the value of user-centred design (UCD)
- Line managing, supporting and mentoring a team of interaction designers over multiple projects, providing them with guidance, training and constructive feedback.
- Take responsibility for your own learning and development and seek opportunities to improve your knowledge and experience.
Proud member of the Disability Confident employer scheme