Receptionist
| Posting date: | 09 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 August 2025 |
| Location: | Newcastle, Newcastle |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Contract |
| Job reference: | 145613 |
Summary
Receptionist
Location: Newcastle, NE66 2PF
Hours of work: 40
Contract Type: Fixed Term Contract | 6 Months
The Receptionist will be the first point of contact for visitors and staff, delivering a professional and welcoming front-of-house experience at our client site in Newcastle upon Tyne.
This role is responsible for performing a range of reception, administrative, organisational, and secretarial duties to ensure the smooth and efficient operation of the building.
Job Description
Working Monday to Friday, you will manage incoming calls, greet guests, coordinate meeting room bookings, handle post and deliveries, and provide general administrative support to both the facilities and client teams.
You’ll be expected to maintain a high standard of presentation and professionalism at all times, upholding the values of both ISS and the client.
The ideal candidate will be proactive, approachable, and organised, with strong communication skills and a customer-focused mindset.
Key Responsibilities
Manage building access and ensure a clean, welcoming reception area
Handle all incoming calls, messages, and mail distribution
Maintain fob access system, fire registers, and parking allocations
Oversee stock levels of stationery, uniforms, PPE, and refreshments
Coordinate daily cleaning and liaise with QHSE, HR, and legal teams
Support training record maintenance and operational reporting
Professional and Personal Competencies/Qualifications
Friendly and professional demeanour
Smart, well-groomed appearance
Strong organisational skills and the ability to prioritise workload
Able to meet deadlines under pressure
IT literate and confident using office systems
Excellent telephone manner and communication skills
Reliable, punctual, and trustworthy
UK The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Newcastle, NE66 2PF
Hours of work: 40
Contract Type: Fixed Term Contract | 6 Months
The Receptionist will be the first point of contact for visitors and staff, delivering a professional and welcoming front-of-house experience at our client site in Newcastle upon Tyne.
This role is responsible for performing a range of reception, administrative, organisational, and secretarial duties to ensure the smooth and efficient operation of the building.
Job Description
Working Monday to Friday, you will manage incoming calls, greet guests, coordinate meeting room bookings, handle post and deliveries, and provide general administrative support to both the facilities and client teams.
You’ll be expected to maintain a high standard of presentation and professionalism at all times, upholding the values of both ISS and the client.
The ideal candidate will be proactive, approachable, and organised, with strong communication skills and a customer-focused mindset.
Key Responsibilities
Manage building access and ensure a clean, welcoming reception area
Handle all incoming calls, messages, and mail distribution
Maintain fob access system, fire registers, and parking allocations
Oversee stock levels of stationery, uniforms, PPE, and refreshments
Coordinate daily cleaning and liaise with QHSE, HR, and legal teams
Support training record maintenance and operational reporting
Professional and Personal Competencies/Qualifications
Friendly and professional demeanour
Smart, well-groomed appearance
Strong organisational skills and the ability to prioritise workload
Able to meet deadlines under pressure
IT literate and confident using office systems
Excellent telephone manner and communication skills
Reliable, punctual, and trustworthy
UK The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.