Shop supervisor
| Posting date: | 08 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 01 August 2025 |
| Location: | Gl5 2ax |
| Remote working: | On-site only |
| Company: | Hotwell services ltd |
| Job type: | Permanent |
| Job reference: |
Summary
We are seeking a dedicated and customer-focused Shop Supervisor to join our team on a full-time basis. This role operates on a rotating schedule across a 7-day week. In return, we offer comprehensive training, a competitive salary, and the chance to be part of something special.
Key Responsibilities:
- Deliver outstanding customer service while adhering to company standards.
- Maintain a visible presence on the shop floor to promptly and effectively respond to customer queries and requests.
- Handle customer complaints in a friendly, efficient manner, ensuring customer satisfaction at all times.
- Manage cash handling procedures, including tills, floats, change, and banking, in line with company policies.
- Prepare staff rotas and communicate daily operational matters with the manager.
- Oversee the preparation, baking, and handling of hot food and bakery products.
Key Responsibilities:
- Deliver outstanding customer service while adhering to company standards.
- Maintain a visible presence on the shop floor to promptly and effectively respond to customer queries and requests.
- Handle customer complaints in a friendly, efficient manner, ensuring customer satisfaction at all times.
- Manage cash handling procedures, including tills, floats, change, and banking, in line with company policies.
- Prepare staff rotas and communicate daily operational matters with the manager.
- Oversee the preparation, baking, and handling of hot food and bakery products.