Debt Advice Team Manager
| Posting date: | 10 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30,000 |
| Hours: | Full time |
| Closing date: | 07 August 2025 |
| Location: | Grantham, NG31 7FZ |
| Company: | Totemic Ltd |
| Job type: | Permanent |
| Job reference: | 499 |
Summary
Job Advert
Here at PayPlan, we are looking for a motivational leader with a passion for helping people to join our team as a DMP Team
Manager. Ideally you will thrive in a fast-paced environment where you can develop others, drive performance, and make a real
difference to customers in financial need.
Ready to join? Read on to find out more about this role.
Who are PayPlan?
We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial
situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to
their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to
making a positive impact on their lives.
Why work at PayPlan?
We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and
understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening
skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our
team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional
growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst
enjoying what you do!
What would you be doing as a DMP Team Manager here at Payplan?
We’re looking for a dynamic and empathetic Team Manager to lead and inspire our team of Debt Advisers. A Debt Advisor’s role is to
support individuals on Debt Management Plans (DMP) by providing the guidance, resources, and ongoing support they need to
effectively manage and repay their unsecured debts.
As a DMP Team Manager at PayPlan you will:
* Lead a team of Debt Advisers, ensuring high-quality financial guidance is provided.
* Manage performance, setting KPIs, and driving continuous improvement through coaching and mentoring.
* Create a positive and supportive team culture, empowering individuals to succeed.
* Ensure smooth collaboration between office-based and remote team members.
* Implement and embed change management initiatives.
* Identify areas for improvement and make recommendations for positive change.
* Uphold Consumer Duty principles in daily operations.
* Champion continuous improvement and new ways of working at every opportunity
About You:
* Strong leadership and people management skills.
* A good understanding of debt solutions and financial regulations.
* Excellent communication and interpersonal abilities.
* A problem-solver with great attention to detail.
* Confident in handling challenging conversations around performance.
* Proficient in Microsoft Office
If this sounds like the role for you, apply now or get in touch if you’d like further information. If you require any adjustments
to assist you in applying, please contact HR@totemic.co.uk
Here at PayPlan, we are looking for a motivational leader with a passion for helping people to join our team as a DMP Team
Manager. Ideally you will thrive in a fast-paced environment where you can develop others, drive performance, and make a real
difference to customers in financial need.
Ready to join? Read on to find out more about this role.
Who are PayPlan?
We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial
situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to
their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to
making a positive impact on their lives.
Why work at PayPlan?
We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and
understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening
skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our
team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional
growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst
enjoying what you do!
What would you be doing as a DMP Team Manager here at Payplan?
We’re looking for a dynamic and empathetic Team Manager to lead and inspire our team of Debt Advisers. A Debt Advisor’s role is to
support individuals on Debt Management Plans (DMP) by providing the guidance, resources, and ongoing support they need to
effectively manage and repay their unsecured debts.
As a DMP Team Manager at PayPlan you will:
* Lead a team of Debt Advisers, ensuring high-quality financial guidance is provided.
* Manage performance, setting KPIs, and driving continuous improvement through coaching and mentoring.
* Create a positive and supportive team culture, empowering individuals to succeed.
* Ensure smooth collaboration between office-based and remote team members.
* Implement and embed change management initiatives.
* Identify areas for improvement and make recommendations for positive change.
* Uphold Consumer Duty principles in daily operations.
* Champion continuous improvement and new ways of working at every opportunity
About You:
* Strong leadership and people management skills.
* A good understanding of debt solutions and financial regulations.
* Excellent communication and interpersonal abilities.
* A problem-solver with great attention to detail.
* Confident in handling challenging conversations around performance.
* Proficient in Microsoft Office
If this sounds like the role for you, apply now or get in touch if you’d like further information. If you require any adjustments
to assist you in applying, please contact HR@totemic.co.uk