DIO- Contract Support Officer (Management & Development)
| Posting date: | 08 July 2025 |
|---|---|
| Salary: | £29,580 per year, pro rata |
| Hours: | Full time |
| Closing date: | 07 August 2025 |
| Location: | PE28 4DB |
| Remote working: | On-site only |
| Company: | Ministry of Defence |
| Job type: | Permanent |
| Job reference: | 413996 |
Summary
Contract Development including Transition to BMC3.0
Coordination and representation for RD USVF at meetings and workshops to define changes and requirements for future contracts, reporting to the Assistant Head and other DIO stakeholders.
Provide support on various activities in liaise on with Centre of Excellence, FM PD & Commercial on pre-planning for transition to future contracts
Support the development of documentation underpinning transition including UTAD, Site/Contract Specific, Training Programme development, Buyer Supplied
Information and maintenance of RD Risk & Issue Register and input on FM PD Programme R&I Register
Provide support in co-ordination of the development of Contract Readiness Assurance Documents & Critical Activities including data transfer; accommodation; mobilisation and demobilisation; customer engagement and area specific requirements (ie. Commercial, financial, SHEMS)
Support benefits realisation management process (collating evidence, monitoring and tracking).
Provide support on collating information on day one amendments
Provide support and co-ordination of Requests for Information (RFIs)
Provide support to Digital Steward during development of the contracts and throughout the life of the newly implemented contracts
Support activities related to new processes implemented on the future contracts such as assurance digitisation, coordinate training programs
Undertake verification and validation activities associated with assets and pricing documents as requested
Support wider Groups and DIO improvement plans by looking for initiatives, contributing to delivery and development, and prompting change including continuous development by suppliers
Support the Contracts Manager in delivering improvement plans responding to opportunities at contract level to align with DIO’s vision of a better estate, better service, and better business
Coordinate site visits, workshop and meeting representation and provide support during development, tender and transition phases as and when required
Lead and co-ordinate input on development, monitoring, evidence gathering and reporting of Identified Benefits & Realisation.
Leadership and Team Support
Support DIO RD USVF EAST/WEST Contract Management Team (CMT) including managing priorities and work of the team to ensure delivery of outputs.
Promote a positive, collaborative and proactive working environment within the team, and with key enabling functions (contractual and financial) and with other teams across DIO and MOD
Contributing to checking contracts are complaint with all mandatory and reporting requirements.
Contribute to reporting any contractual inconsistencies to the Contracts Manager Team Lead.
Undertake any other tasks reasonably expected of the grade to support Defence and wider government objectives.
Act on customer feedback, both through formal and informal channels. Support development and delivery of action plans for systemic issues.
Contribute to provision of prompt and expert contractual estate advice to the customer and DIO teams
Service Delivery and Assurance
Support the delivery of services to meet DIO and customer needs and ensure promptness and value
Support the Contract Manager in providing annual assurance plans to ensure that the contractor follows relevant legislation and contract deliverables. Liaison and engagement with the Technical and Assurance leads to ensure compliance with DIO policies and practices
Support investigation and rectification of compliance and service delivery issues
Assist Contracts Manager in the production of accurate reports to the customer and DIO covering performance, issues, risks and opportunities
Contribute to liaison with finance to ensure accurate financial reporting and forecasting.
Change and Supplier Management
Support Contract Manager on contract changes to meet changing customer requirements
Support effective management through appropriate use of all contract mechanisms
Contribute to liaison with commercial and finance to ensure effective DIO scrutiny and support for business case development.
Support effective reporting of change delivery monthly, escalating issues as necessary.
Support the Contract Manager in engaging with suppliers to share plans to ensure alignment of resources and priorities between parties.
Coordination and representation for RD USVF at meetings and workshops to define changes and requirements for future contracts, reporting to the Assistant Head and other DIO stakeholders.
Provide support on various activities in liaise on with Centre of Excellence, FM PD & Commercial on pre-planning for transition to future contracts
Support the development of documentation underpinning transition including UTAD, Site/Contract Specific, Training Programme development, Buyer Supplied
Information and maintenance of RD Risk & Issue Register and input on FM PD Programme R&I Register
Provide support in co-ordination of the development of Contract Readiness Assurance Documents & Critical Activities including data transfer; accommodation; mobilisation and demobilisation; customer engagement and area specific requirements (ie. Commercial, financial, SHEMS)
Support benefits realisation management process (collating evidence, monitoring and tracking).
Provide support on collating information on day one amendments
Provide support and co-ordination of Requests for Information (RFIs)
Provide support to Digital Steward during development of the contracts and throughout the life of the newly implemented contracts
Support activities related to new processes implemented on the future contracts such as assurance digitisation, coordinate training programs
Undertake verification and validation activities associated with assets and pricing documents as requested
Support wider Groups and DIO improvement plans by looking for initiatives, contributing to delivery and development, and prompting change including continuous development by suppliers
Support the Contracts Manager in delivering improvement plans responding to opportunities at contract level to align with DIO’s vision of a better estate, better service, and better business
Coordinate site visits, workshop and meeting representation and provide support during development, tender and transition phases as and when required
Lead and co-ordinate input on development, monitoring, evidence gathering and reporting of Identified Benefits & Realisation.
Leadership and Team Support
Support DIO RD USVF EAST/WEST Contract Management Team (CMT) including managing priorities and work of the team to ensure delivery of outputs.
Promote a positive, collaborative and proactive working environment within the team, and with key enabling functions (contractual and financial) and with other teams across DIO and MOD
Contributing to checking contracts are complaint with all mandatory and reporting requirements.
Contribute to reporting any contractual inconsistencies to the Contracts Manager Team Lead.
Undertake any other tasks reasonably expected of the grade to support Defence and wider government objectives.
Act on customer feedback, both through formal and informal channels. Support development and delivery of action plans for systemic issues.
Contribute to provision of prompt and expert contractual estate advice to the customer and DIO teams
Service Delivery and Assurance
Support the delivery of services to meet DIO and customer needs and ensure promptness and value
Support the Contract Manager in providing annual assurance plans to ensure that the contractor follows relevant legislation and contract deliverables. Liaison and engagement with the Technical and Assurance leads to ensure compliance with DIO policies and practices
Support investigation and rectification of compliance and service delivery issues
Assist Contracts Manager in the production of accurate reports to the customer and DIO covering performance, issues, risks and opportunities
Contribute to liaison with finance to ensure accurate financial reporting and forecasting.
Change and Supplier Management
Support Contract Manager on contract changes to meet changing customer requirements
Support effective management through appropriate use of all contract mechanisms
Contribute to liaison with commercial and finance to ensure effective DIO scrutiny and support for business case development.
Support effective reporting of change delivery monthly, escalating issues as necessary.
Support the Contract Manager in engaging with suppliers to share plans to ensure alignment of resources and priorities between parties.