Portering and Security Officer - Bank
| Posting date: | 08 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 per annum pro rata |
| Hours: | Part time |
| Closing date: | 07 August 2025 |
| Location: | King’s Lynn, PE30 4ET |
| Company: | Queen Elizabeth Hospital King's Lynn |
| Job type: | Permanent |
| Job reference: | 7175142/426-839-25CR |
Summary
A Vacancy at The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust.
To be a member of the Portering and Security Bank team providing a customer focused service to patients, staff and visitors to the Queen Elizabeth Hospital.
Responsible for providing a uniformed specialist service. Ensuring that patients, visitors and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services.
Fundamental to the role will be dealing with issues regarding challenging particular patients, visitors and staff, where difficult circumstances prevail (e.g. smokers, abuse issues, car park incidents and unwelcome visitors). The post holder will provide a customer focused service to patients, staff and visitors. The trust has a policy and guidance for the prevention and management of violent and abusive behaviour, this role will involve aiding in applying the agreed techniques.
To assist in the provision of an efficient and effective Portering and Security Service to all Wards and Departments in accordance with established procedures.
To be responsible for the transportation of blood collections and specimens, to assist with all bed movements around the site, dealing with stressed and anxious patients and relatives in a courteous and sympathetic manner.
As required, under the supervision of the nursing staff, assist with the movement of patients in accordance with the policies for patient movement.
To employ appropriate skills to diffuse and de-escalate aggressive behaviour and physically assist in restraining violent and confused patients.
Operating the CCTV System as and when required.
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
For full details about this vacancy, please see the attached job description and personal specification.
This advert closes on Tuesday 15 Jul 2025
To be a member of the Portering and Security Bank team providing a customer focused service to patients, staff and visitors to the Queen Elizabeth Hospital.
Responsible for providing a uniformed specialist service. Ensuring that patients, visitors and staff are given advice and provided with a safe and secure environment in line with legislation and particularly in emergency situations. This will include communication with emergency services.
Fundamental to the role will be dealing with issues regarding challenging particular patients, visitors and staff, where difficult circumstances prevail (e.g. smokers, abuse issues, car park incidents and unwelcome visitors). The post holder will provide a customer focused service to patients, staff and visitors. The trust has a policy and guidance for the prevention and management of violent and abusive behaviour, this role will involve aiding in applying the agreed techniques.
To assist in the provision of an efficient and effective Portering and Security Service to all Wards and Departments in accordance with established procedures.
To be responsible for the transportation of blood collections and specimens, to assist with all bed movements around the site, dealing with stressed and anxious patients and relatives in a courteous and sympathetic manner.
As required, under the supervision of the nursing staff, assist with the movement of patients in accordance with the policies for patient movement.
To employ appropriate skills to diffuse and de-escalate aggressive behaviour and physically assist in restraining violent and confused patients.
Operating the CCTV System as and when required.
There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
For full details about this vacancy, please see the attached job description and personal specification.
This advert closes on Tuesday 15 Jul 2025