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Wardrobe Manager

Job details
Posting date: 08 July 2025
Salary: £22 per hour
Additional salary information: + £50 per working day in subs (or accommodation provided)
Hours: Full time
Closing date: 07 August 2025
Location: Ascot, Windsor & Maidenhead
Remote working: On-site only
Company: LaplandUK
Job type: Contract
Job reference:

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Summary

Wardrobe Manager - Ascot - £22.00 per hour + £50 per working day in subs (or accommodation provided)

THE EVENT

Brought to life with Hollywood set designers and West End theatre professionals on an unprecedented scale, LaplandUK’s immersive theatrical experience crafts an enchanting world of wonder and beauty,

The award-winning show sells out within hours each year and welcomes over 170,000 guests to its 30-acre magical forest each season, including the likes of Elton John and members of the Royal Family. Each year, over 1,000 exceptional performers transform imagination into experience, captivating audiences with rich storytelling and theatrical flair. Check out our recent Channel 4 Christmas special, which offers a rare behind-the-scenes glimpse into the extraordinary production of LaplandUK!

Guests journey through a theatrical world, passing through five uniquely themed, interactive performances that blend storytelling, character interaction, and festive wonder. This 4.5 hour live, walk-through adventure offers families an unforgettable experience—and our cast plays a vital role in making that magic happen.

ROLE & EXPERIENCE

We're seeking an experienced Wardrobe Manager with a strong background in large-scale immersive experiences, major tours, or live events. This role is fast-paced and dynamic — ideal for someone who thrives in high-energy environments with constant costume changes and a large, rotating cast.

You’ll be overseeing a wardrobe team of 5 supervisors and around 20 assistants, so we're looking for someone who can confidently lead, stay organised under pressure, and juggle multiple demands at once. If you've successfully managed a smaller team (around 4–5) and are ready to step up, we’d still love to hear from you.

£22 per hour + £50 per day sub OR accommodation provided

Shifts & key dates

Start date: ASAP (part time- 3 days per week)
Mid October - role becomes full time (8am- 5pm)
8th November - event begins and we offer 3 different shifts per day (5.45am / 3pm, 9am - 6pm / 5.45pm - midnight)
End Date - 30th January
Key Responsibilities:

-Recruit, train, and manage a team of Wardrobe Supervisors and Assistants (approx. 25 staff).
-Learn and implement the full Lapland wardrobe strategy, including detailed costume knowledge, standards, and operations.
-Deliver training to both wardrobe team members and all costumed staff to ensure consistent quality and presentation.
-Oversee day-to-day operations, including get-in, show run, dressing, laundry, costume maintenance, and de-rig — ensuring costumes are tracked, laundered, and documented accurately.
-Monitor costume standards and presentation throughout the season, working with the Costume Manager to quickly resolve any issues.
-Manage rota planning, payroll, uniform sign-outs, and ensure proper use of wardrobe documentation and reporting tools.
-Produce daily reports for Event Management and collate an end-of-season departmental debrief through team feedback.
-Foster a culture of teamwork, accountability, and excellence across the wardrobe department, while collaborating closely with WHAM and other departments to deliver a seamless event experience.
-Confident in hand and machine sewing, across a range of materials.

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