Waste Porter Operative
| Posting date: | 07 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24169-24169 per annum |
| Hours: | Part time |
| Closing date: | 06 August 2025 |
| Location: | Middlesborough, TS4 3BW |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 303339-43505815 |
Summary
Serco Limited
Waste Porter Operative
James Cook University Hospital, Middlesbrough, TS4 3BW
Various part time shifts available, please indicate which one you are applying for on your application
Salary: £24,169 pro rata, per annum
- pro-rata, plus Serco benefits.Key Purpose:
To provide a comprehensive, quality, efficient and cost-effective Portering service within the whole of the Hospital, in line with contractual requirements ensuring patient care and customer service being at the forefront of service provision.
Main Accountabilities:
- Ensure that all Back of House Portering functions are undertaken in a professional, competent, and safe manner.
- Operation of tow tractors, collecting and transporting goods/waste
- Support the provision of adequate supplies of fluids to Wards when required (normally once a day)
- Responsible for the Collection/transfer of refuse, this includes Clinical refuse and special waste such as limbs and cytotoxic waste.
- Comply with the Company's policies and procedures to ensure efficient and effective service delivery.
- Support the Porter Patient Ambassador to ensure full service follows the site ISO regulations and all quality and environmental systems on site.
- Undertake duties as identified by the Porter Patient Ambassador and management.
- Performance targets to be achieved to agreed standards.
- Assist in maintaining appropriate records in line with service delivery.
- Ensure safe working practices are always maintained.
- Advise the Porter Team Leader of any issues associated with the back of house Portering services.
- Ensure all Portering equipment is in a clean and hygienic condition.
- Report any potential Health and Safety issues or improvements.
- Report any defects/issue of equipment.
- Any other ad hoc duties as requested by the Patient Services Manager
What is needed for the role:
- This is a physical role, and the post-holder will be required to be mobile for most of their working day with manual handling being necessary to lift / carry / operate cleaning machinery.
- NVQ or Equivalent Qualification.
- Ability to read, write and converse clearly in English.
- Basic awareness of Health & Safety working practices.
- Previous experience working within a hospital or service environment.
- Customer service skills including clear verbal communication.
- Understand the importance of patient care, infection control and safety.
- IT Literate to support innovation.
What we offer
· Up to 6% contributory pension scheme.
· 25 days annual leave plus bank holidays.
· A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
· Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
· A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
· Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
· Interesting and enjoyable work.
· Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
Waste Porter Operative
James Cook University Hospital, Middlesbrough, TS4 3BW
Various part time shifts available, please indicate which one you are applying for on your application
Salary: £24,169 pro rata, per annum
- pro-rata, plus Serco benefits.Key Purpose:
To provide a comprehensive, quality, efficient and cost-effective Portering service within the whole of the Hospital, in line with contractual requirements ensuring patient care and customer service being at the forefront of service provision.
Main Accountabilities:
- Ensure that all Back of House Portering functions are undertaken in a professional, competent, and safe manner.
- Operation of tow tractors, collecting and transporting goods/waste
- Support the provision of adequate supplies of fluids to Wards when required (normally once a day)
- Responsible for the Collection/transfer of refuse, this includes Clinical refuse and special waste such as limbs and cytotoxic waste.
- Comply with the Company's policies and procedures to ensure efficient and effective service delivery.
- Support the Porter Patient Ambassador to ensure full service follows the site ISO regulations and all quality and environmental systems on site.
- Undertake duties as identified by the Porter Patient Ambassador and management.
- Performance targets to be achieved to agreed standards.
- Assist in maintaining appropriate records in line with service delivery.
- Ensure safe working practices are always maintained.
- Advise the Porter Team Leader of any issues associated with the back of house Portering services.
- Ensure all Portering equipment is in a clean and hygienic condition.
- Report any potential Health and Safety issues or improvements.
- Report any defects/issue of equipment.
- Any other ad hoc duties as requested by the Patient Services Manager
What is needed for the role:
- This is a physical role, and the post-holder will be required to be mobile for most of their working day with manual handling being necessary to lift / carry / operate cleaning machinery.
- NVQ or Equivalent Qualification.
- Ability to read, write and converse clearly in English.
- Basic awareness of Health & Safety working practices.
- Previous experience working within a hospital or service environment.
- Customer service skills including clear verbal communication.
- Understand the importance of patient care, infection control and safety.
- IT Literate to support innovation.
What we offer
· Up to 6% contributory pension scheme.
· 25 days annual leave plus bank holidays.
· A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
· Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
· A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
· Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
· Interesting and enjoyable work.
· Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.