Assistant Service Manager
| Posting date: | 07 July 2025 |
|---|---|
| Salary: | £45,000 to £50,000 per year |
| Additional salary information: | 45k basic, 50k ote + benefits |
| Hours: | Full time |
| Closing date: | 06 August 2025 |
| Location: | Heathrow, Hounslow |
| Remote working: | On-site only |
| Company: | YOLO Recruitment |
| Job type: | Permanent |
| Job reference: | yoloasssrvmanheathrow |
Summary
Assistant Service Manager Vacancy
Heathrow
45k basic, 50k ote + benefits
40 hours a week, 8.00 – 6.00 Monday to Friday. 1 in 4 Saturdays 7.00 – 1.00
As the Assistant Service Manager – duties will include:
• Dealing with customers and ensuring customer satisfaction.
• Leading the service team to deliver on daily duties and tasks
• Managing service team holidays and appropriate cover
• Utilise workshop loading and ensure it is up to date.
• Working closely with workshop control to unsure customer deadlines and expectations are met
• Regularly and proactively keep customers up to date with progress on their vehicle
• Booking in vehicles. Ensuring appointments are convenient for the customer and department, in line with the workshop capacity.
• Identify the customer requirements and where possible, supply an accurate fully inclusive costing.
• Produce accurate job cards, invoices, estimates and related information.
• Provide customers with full explanations of work carried out, making the most of any additional selling opportunities.
• Produce warranty job cards in line with the manufacturers policy and procedures.
• Accurately record all work requirements and identify retail, warranty, internal and non-chargeable repairs.
• Liaise with the Parts Department to ensure availability of parts.
• Cash control and updating ledgers
• Work in progress control, running daily WIP lists and managing WIP over 30
• Dealing with account queries within a timely manor
• Managing Vehicle health check system and process along with Workshop control
• Ensuring site cleanliness with a daily walk around
• Assisting service team with invoicing when required
• Ensuring daily / weekly / monthly targets are met
You will need previous experience in the motor trade / automotive industry in aftersales, ideally as a Assistant Service Manager.
Benefits for the successful Assistant Service Manager :
• A day off for your Birthday
• 23 days of annual leave per year
• Four times death in service benefit
• Branded uniform.
• Working with our award-winning team
• Auto-enrolment pension
• Enhanced Maternity and Paternity pay policies
• Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion)
• Mental Health First Aiders
• Reward and recognition programmes, including annual Group Awards
• Annual appraisals programme, self-development journal and progression opportunities
• Manufacturer training and access to our in-house elearnings and development programme
• Long service recognition
Please get in contact with YOLO Recruitment to find out more.
Heathrow
45k basic, 50k ote + benefits
40 hours a week, 8.00 – 6.00 Monday to Friday. 1 in 4 Saturdays 7.00 – 1.00
As the Assistant Service Manager – duties will include:
• Dealing with customers and ensuring customer satisfaction.
• Leading the service team to deliver on daily duties and tasks
• Managing service team holidays and appropriate cover
• Utilise workshop loading and ensure it is up to date.
• Working closely with workshop control to unsure customer deadlines and expectations are met
• Regularly and proactively keep customers up to date with progress on their vehicle
• Booking in vehicles. Ensuring appointments are convenient for the customer and department, in line with the workshop capacity.
• Identify the customer requirements and where possible, supply an accurate fully inclusive costing.
• Produce accurate job cards, invoices, estimates and related information.
• Provide customers with full explanations of work carried out, making the most of any additional selling opportunities.
• Produce warranty job cards in line with the manufacturers policy and procedures.
• Accurately record all work requirements and identify retail, warranty, internal and non-chargeable repairs.
• Liaise with the Parts Department to ensure availability of parts.
• Cash control and updating ledgers
• Work in progress control, running daily WIP lists and managing WIP over 30
• Dealing with account queries within a timely manor
• Managing Vehicle health check system and process along with Workshop control
• Ensuring site cleanliness with a daily walk around
• Assisting service team with invoicing when required
• Ensuring daily / weekly / monthly targets are met
You will need previous experience in the motor trade / automotive industry in aftersales, ideally as a Assistant Service Manager.
Benefits for the successful Assistant Service Manager :
• A day off for your Birthday
• 23 days of annual leave per year
• Four times death in service benefit
• Branded uniform.
• Working with our award-winning team
• Auto-enrolment pension
• Enhanced Maternity and Paternity pay policies
• Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion)
• Mental Health First Aiders
• Reward and recognition programmes, including annual Group Awards
• Annual appraisals programme, self-development journal and progression opportunities
• Manufacturer training and access to our in-house elearnings and development programme
• Long service recognition
Please get in contact with YOLO Recruitment to find out more.