Case Administrator
| Posting date: | 04 July 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 25 July 2025 |
| Location: | Liverpool, Merseyside, L13 3AE |
| Company: | Brook Street |
| Job type: | Temporary |
| Job reference: | BBBH416136_1751639439 |
Summary
Position: Full-Time Temporary Case Administrator - National Probation Service
Contract: 5 months with the possibility of extending
Working Hours: Monday to Friday, Office Hours (37 hours per week)
May include some out of hours working
Hourly Rate: £12.21 per hour
Job Description:
We are currently seeking an organised, motivated case administrator to support the admin team based in Liverpool.
The job holder will be required to carry out the following responsibilities, activities and duties among other duties:
* Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
* Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
* Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
* Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
* Provide cover for an effective and efficient reception and telephone enquiry service as and when required.
Requirements:
- Strong administrative skills with proficiency in Microsoft Office.
- Excellent communication skills, both written and verbal.
Application Process:
Please apply online with your CV in WORD format.
Please note this role requires HMPPS vetting which can take approx. 4 weeks to come through and the successful candidate would need to wait until this is in place before they could start in the role.
Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.