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Customer Assistant - ABS44862

Job details
Posting date: 04 July 2025
Salary: £20,491.00 to £21,113.00 per year
Hours: Full time
Closing date: 20 July 2025
Location: Oldmeldrum, AB51 0GN
Company: Aberdeenshire Council
Job type: Permanent
Job reference: ABS44862

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Summary

Job Description

Live Life Aberdeenshire are looking for someone with excellent customer service skills to join our libraries and cultural team. This post is based within the Resource Circulation team at Libraries HQ.

As part of the libraries team, you will assist in the provision of library services to the community. As well as having excellent communication skills, you will need good digital skills and the ability to work with all age groups. In addition, the post holder will participate in a range of duties such as helping customers with any enquiries and participating in outreach events. It is essential that you have a flexible approach and an enthusiasm for libraries and culture.

You will be part of the HQ support team dealing with a variety of tasks such as stock management, requests, curricular resources requests, supporting branch libraries etc.

This role may require flexible and weekend working.

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

Informal enquiries to Jane Brebner - 01467 538085

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Requirements

This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

This post has a minimum requirement of one reference, which must be your current or most recent employer.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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