Online Sales Assistant Manager
| Posting date: | 04 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 03 August 2025 |
| Location: | Lewisham, South East London |
| Remote working: | On-site only |
| Company: | Lewisham Bed Centre ltd |
| Job type: | Permanent |
| Job reference: |
Summary
About Us
At Lewisham bed centre, we make statements not furniture. Our disruptive approach aims to reshape the industry. This is your opportunity to be part of our journey, alongside incredible individuals who are driving innovation and growth.
Purpose of Role
We are looking for a Online Sales Representative who will be responsible for assisting customers in selecting and purchasing their dream furniture. You will provide excellent customer service, answer enquiries, and guide customers through the buying process to meet or exceed sales targets.
Key Responsibilities:
- Customer Assistance: Greet and engage with customers in a friendly and helpful manner. Listen to their needs and preferences to recommend suitable furniture options.
- Product Knowledge: Develop a deep understanding of the furniture ranges available, including materials, styles, and features, to effectively assist customers.
- Sales Process: Guide customers through the sales process, from product selection to payment and delivery options.
- Provide Information: Answer customer questions regarding product specifications, pricing, warranties, and delivery times.
- Closing Sales: Effectively close sales by addressing objections, and providing a positive buying experience.
- Customer Service: Handle customer complaints and issues professionally, striving for resolution and customer satisfaction.
- Visual Merchandising: Assist in maintaining an attractive and organised store display to showcase sofas and furniture effectively.
- Sales Targets: Meet or exceed sales targets and quotas set by furniture Club.
- Upselling and Cross-selling: Suggest additional products, such as, additional items within the range, and furniture protection plans to increase the value of each sale.
- Product Trends: Stay informed about current furniture trends, industry news, and competitors' products to provide customers with up-to-date information
At Lewisham bed centre, we make statements not furniture. Our disruptive approach aims to reshape the industry. This is your opportunity to be part of our journey, alongside incredible individuals who are driving innovation and growth.
Purpose of Role
We are looking for a Online Sales Representative who will be responsible for assisting customers in selecting and purchasing their dream furniture. You will provide excellent customer service, answer enquiries, and guide customers through the buying process to meet or exceed sales targets.
Key Responsibilities:
- Customer Assistance: Greet and engage with customers in a friendly and helpful manner. Listen to their needs and preferences to recommend suitable furniture options.
- Product Knowledge: Develop a deep understanding of the furniture ranges available, including materials, styles, and features, to effectively assist customers.
- Sales Process: Guide customers through the sales process, from product selection to payment and delivery options.
- Provide Information: Answer customer questions regarding product specifications, pricing, warranties, and delivery times.
- Closing Sales: Effectively close sales by addressing objections, and providing a positive buying experience.
- Customer Service: Handle customer complaints and issues professionally, striving for resolution and customer satisfaction.
- Visual Merchandising: Assist in maintaining an attractive and organised store display to showcase sofas and furniture effectively.
- Sales Targets: Meet or exceed sales targets and quotas set by furniture Club.
- Upselling and Cross-selling: Suggest additional products, such as, additional items within the range, and furniture protection plans to increase the value of each sale.
- Product Trends: Stay informed about current furniture trends, industry news, and competitors' products to provide customers with up-to-date information