Head of Venue Operations
| Posting date: | 04 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 20 July 2025 |
| Location: | SA1 3BX |
| Remote working: | On-site only |
| Company: | ATG Entertainment |
| Job type: | Permanent |
| Job reference: | 282997JCP |
Summary
Head of Venue Operations
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
Sitting in the heart of the Copr Bay development, Swansea Building Society Arena is a landmark 3,500 capacity multi-purpose indoor arena which opened its doors in March 2022. Hosting some of the most recognised names in live music, comedy and theatre, the fully-modular arena also hosts e-sports, conferences and events.
Deputy to the Venue Director, and a member of the venue senior leadership team, The Head of Venue Operations will oversee the day to day running of the Arena on an operational basis. Working to strict staffing budgets and retail KPIs, you will create a first class customer experience for visitors to staged performances as well as conferences and events. Responsible for the Customer Experience and Food & Beverage teams, you will be responsible for a key income stream and will work collaboratively in order to maximise opportunity while delighting audiences and maintaining all relevant health and safety requirements.
Interested? Please click on the link to view our full Job Description!
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
Sitting in the heart of the Copr Bay development, Swansea Building Society Arena is a landmark 3,500 capacity multi-purpose indoor arena which opened its doors in March 2022. Hosting some of the most recognised names in live music, comedy and theatre, the fully-modular arena also hosts e-sports, conferences and events.
Deputy to the Venue Director, and a member of the venue senior leadership team, The Head of Venue Operations will oversee the day to day running of the Arena on an operational basis. Working to strict staffing budgets and retail KPIs, you will create a first class customer experience for visitors to staged performances as well as conferences and events. Responsible for the Customer Experience and Food & Beverage teams, you will be responsible for a key income stream and will work collaboratively in order to maximise opportunity while delighting audiences and maintaining all relevant health and safety requirements.
Interested? Please click on the link to view our full Job Description!
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk