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General Manager (XN11)

Job details
Posting date: 04 July 2025
Salary: £91,342.00 to £105,337.00 per year
Additional salary information: £91342.00 - £105337.00 a year
Hours: Full time
Closing date: 25 July 2025
Location: Leeds, LS9 7TF
Company: NHS Jobs
Job type: Permanent
Job reference: C9298-THE-0095

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Summary

2. JOB PURPOSE The post holder will manage the Theatres and Anaesthesia Clinical Service Unit, part of one of the largest cancer services in the country. Supporting the Clinical Director, the post holder will be responsible for the overall delivery of service, quality, financial and other targets as determined by the Executive Directors. In partnership with the Clinical Director and Head of Nursing, the post holder will be responsible for business, workforce and financial planning within their own unit, and will work closely with other managers and clinicians to support Trust-wide objectives. Responsible for the management of identified clinical and/or related services within the Theatres and Anaesthesia CSU Manage the performance of the Theatres and Anaesthesia CSU against key targets and measures Ensure that resources are deployed effectively and that robust processes are in place to support the provision of efficient, high quality, services Responsible for relevant capital programmes and associated budgets Ensuring Staff, Patient & Public involvement in service development Developing and sustaining capacity and capability in the Theatres and Anaesthesia CSU Ensure that the clinical activities are appropriately recorded in order to maximise income opportunities related to service provision Engaging on behalf of the Theatres and anaesthesia with internal and, where appropriate, external stakeholders; promoting partnerships and co-operative working Ensure business continuity and risk management arrangements are in place in the Theatres and Anaesthesia CSU Contribute to the delivery of divisional and Trust objectives 3. ORGANISATIONAL CHART 4. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Manage the performance of the CSU, providing regular reports to the Clinical Director Management of delegated pay and non-pay budgets circa £130m maintaining financial balance Responsible for ensuring robust processes are in place for patient administration and to record and code activity within the CSU, ensuring income is received. Leads the development of business cases whether for changes to service, new equipment or new posts Line management of CSU staff from a range of disciplines and covering a range of specialties, Deputy General Manager, Service Manager, Business team include Quality Improvement team other departmental managers and professional leads as appropriate Ensure regular and effective appraisal and personal development planning for all CSU staff Leads service planning and strategy within the CSU, engaging with Clinical Directors, Matrons and corporate functions Ensures the involvement of patients, staff and other stakeholders in service planning and development including communicating major change to staff and other stakeholders Responsible for ensuring that local and national policies are properly and consistently interpreted and implemented within the CSU Responsible for agreeing and delivering Service Level Agreement contracts in conjunction with corporate services and other stakeholders Develop management capability within the team, providing supervision, coaching and mentorship to others and supporting managers in this process Responsible for ensuring that conduct, poor performance/capability and grievance issues are addressed within the CSU in line with Trust policy. Responsible for co-ordinating and maintaining the CSU risk register and agreeing actions plans to manage risks Responsible for ensuring complaints relating to services are managed within local and national standards and action plans are agreed, implemented and monitored to ensure learning within the CSU and wider Trust Responsible for ensuring Serious Untoward Incidents or other serious incidents are reported, investigated, resolved and recorded in line with policy Works jointly with the Clinical Director, Head of Nursing, and other clinical staff to ensure there is a clinical audit programme in place. Identify areas of practice that are to be subject to clinical audit in conjunction with Clinical Director and Head of Nursing, and delegate appropriate resources to undertake this work Support Matrons in ensuring that the Patient & Public Involvement Initiative is implemented within the CSU Identifies and leads projects to modernise and improve service delivery and patient access. Ensure service is managed and supports the most effective patient pathways working with other services to secure a whole systems approach to patient care Take part in the Senior Managers on call rota, ensuring that senior managers and clinicians within the CSU are equipped to act in the event of MAJAX Lead specific project work as directed by the Clinical Director and support others within the CSU in this process Deputise for the Clinical Director, as directed Contribute to Trust-wide policy and/or policy development as delegated 5. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Commitment to ensuring the delivery of high-quality evidence based care Professional image and positive approach to problem solving. Maintain and promote positive working relationships with others Commitment to own personal and professional development and the development of others within the team. Honesty and integrity, with a positive attitude to change. Tolerance, understanding ,tact and diplomacy Transparency in decision making Positive and proactive towards staff and patients. Promotes a culture of equality, mutual respect and diversity Strong, inclusive leadership style, team building Ability to work under significant pressure and to demanding timescales. Maintain systems for keeping abreast of changes in the NHS Commitment to team working with the ability to take personal responsibility for difficult decision making. Proven ability to deliver service redesign in complex services involving multiple professional disciplines Awareness of strategic direction and ensure local business plans take account of the overall direction of the Trust; proven track record in the development and delivery of business plans and business development cases which take account of the organisations strategic direction Ability to broker agreements across organisational boundaries to deliver agreed pathways and processes. Ability to lead service redesign projects within a multi-disciplinary environment Comprehensive knowledge of NHS Improvement Plan and timescales for delivery Sound knowledge and understanding of developing and presenting effective business cases. Understanding of Standing Orders, Standing Financial Instructions and Clinical Governance arrangements Capital and Corporate Planning procedures Understanding of relevant National Service Frameworks, NICE guidance and other governance initiatives and how they impact on services in the CSU Understanding of key Policies and Procedures e.g. HR/Risk Management/Clinical Governance. Commissioning, contracting and service agreements to include payment by results Understanding of management and operational arrangements in the Trust and wider health community e.g. CCGs, Specialist Commissioning and the Independent Sector. 6. WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT) Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition. 7. INFECTION CONTROL The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. 8. HEALTH AND SAFETY / RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system 9. EQUALITY AND DIVERSITY The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation and religion etc. Please see enclosed JD/PS for FULL Details.

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