GP Medical Receptionist
| Posting date: | 04 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 15 July 2025 |
| Location: | Acton, W3 8SA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2550-25-0001 |
Summary
Job responsibilities The team member will be working their hours across 4 to 5 days Monday to Friday, covering a mixture of 8am-130pm and 130pm-630pm shifts The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Maintaining and monitoring the practice appointment system Process online connect requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Action all incoming emails Signpost patients to the correct service Process incoming and outgoing mail Initiating contact with and responding to, requests from patients, team members and external agencies Process all DNA letters in accordance with current policy Action tasks Data entry of new and temporary registrations and relevant patient information as required Input data into the patients healthcare records as necessary Scanning of patient related documentation and attaching scanned documents to patients healthcare records Direct/ complete all queries (including administrative queries) as necessary in an efficient manner Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Support all clinical staff with general tasks as requested Support administrative and reception staff, providing cover during staff absences Complete opening and closing procedures in accordance with the staff rota