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Outreach Support Worker - Digital Inclusion

Job details
Posting date: 04 July 2025
Salary: £14 per hour
Additional salary information: statutory pension plus expenses
Hours: Part time
Closing date: 03 August 2025
Location: Cambridge, Cambridgeshire
Remote working: On-site only
Company: Cambridge Online
Job type: Permanent
Job reference:

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Summary

Main Responsibilities
• Directly deliver outreach sessions within the agreed schedule.
• Be responsible for the timely and accurate reporting of outreach activities using the agreed process and defined metrics.
• Work with the venue and partners to promote the sessions and encourage participation.
• Help identify venues that are underperforming and suggest plans to meet the desired minimum performance levels, and / or identify new venues that could be substituted or added to the schedule.
• Contribute to the operational effectiveness of the charity.

Key Deliverables
• Deliver the relevant outreach activities to the agreed plan.
• Take responsibility for the accurate, legal, and timely recording of all related data.
• Work with the management team on identifying and developing new opportunities to extend the charity’s reach and impact.

Necessary Skills
• GCSE English and Mathematics (Grade C or above)
• Have a good grasp of basic office skills, using a computer, saving files, printing, emailing – Familiarity with Microsoft Office and Teams is a plus.
• Willingness to network and utilise social media to augment their role.
• Good organizational and interpersonal skills
• Enjoys personal responsibility, problem solving, and delivering change.
• Cares about digital exclusion and the social issues that it causes
• Has a current full driving licence and access to a vehicle during normal working hours.

Hours of Employment
• 15-20 hours per week plus extra hours as and when agreed with the CEO
Note: Core hours: Monday to Friday, 9.30am to 4pm

Pay
• £14 per hour plus statutory pension
Equates to £26,200 pro-rata (actual expected £14,560 based on minimum hours)
• Expenses reimbursed as per the policy

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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