Information and Advice Assistant
| Posting date: | 04 July 2025 |
|---|---|
| Salary: | £23,152 to £24,596 per year |
| Hours: | Full time |
| Closing date: | 18 July 2025 |
| Location: | CF47 9SB |
| Remote working: | On-site only |
| Company: | Merthyr Valleys Homes |
| Job type: | Permanent |
| Job reference: |
Summary
Information and Advice Assistant
Location: Calon Las - Merthyr Tydfil
Salary: £23,152 to £24,596 (Appointment at the bottom of the band)
Contract Type: Permanent
Hours of work: Full time – 4 Day Week (5 shorter days 8:30 to 3pm however this is flexible)
________________________________________
Are you passionate about helping people and making a difference in your community every day?
If so, we would love you to come and join our amazing mutual!
Are you our ideal candidate?
Our ideal candidate shares our mutual values and is passionate about working in partnership with tenants. For this role, you’ll need to have experience of working in a customer service or public environment. You’ll also need experience of using Microsoft applications as well as have having undertaken basic administration duties.
Is this for you?
As our new Information and Advice Assistant you’ll be the first point of contact for members of the public and providers/organisation accessing the Calon Las Community Hub. You’ll deal with enquires, co-ordinate room bookings and provide information/assistance, and signposting where necessary to support and services using a range of communication channels including telephone, face to face and electronic/digital, social media. You’ll also be responsible for promoting services available in the Hub and around the surrounding Zone area. You'll be a friendly and engaging face, responsible for promoting services available in the Hub and around the surrounding area'
How to apply:
To apply for this role, head over to our website to complete a short application and upload a CV.
Please be advised that you will need the relevant RTW in the UK documents for this role.
Closing date for applications is 18th July 2025 at 14:00pm.
Location: Calon Las - Merthyr Tydfil
Salary: £23,152 to £24,596 (Appointment at the bottom of the band)
Contract Type: Permanent
Hours of work: Full time – 4 Day Week (5 shorter days 8:30 to 3pm however this is flexible)
________________________________________
Are you passionate about helping people and making a difference in your community every day?
If so, we would love you to come and join our amazing mutual!
Are you our ideal candidate?
Our ideal candidate shares our mutual values and is passionate about working in partnership with tenants. For this role, you’ll need to have experience of working in a customer service or public environment. You’ll also need experience of using Microsoft applications as well as have having undertaken basic administration duties.
Is this for you?
As our new Information and Advice Assistant you’ll be the first point of contact for members of the public and providers/organisation accessing the Calon Las Community Hub. You’ll deal with enquires, co-ordinate room bookings and provide information/assistance, and signposting where necessary to support and services using a range of communication channels including telephone, face to face and electronic/digital, social media. You’ll also be responsible for promoting services available in the Hub and around the surrounding Zone area. You'll be a friendly and engaging face, responsible for promoting services available in the Hub and around the surrounding area'
How to apply:
To apply for this role, head over to our website to complete a short application and upload a CV.
Please be advised that you will need the relevant RTW in the UK documents for this role.
Closing date for applications is 18th July 2025 at 14:00pm.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.