Technical transformation Manager -Darent Valley Hospital
| Posting date: | 03 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £0.01-0.01 per annum |
| Hours: | Full time |
| Closing date: | 02 August 2025 |
| Location: | Dartford, DA2 8DA |
| Company: | Serco Limited |
| Job type: | Temporary |
| Job reference: | 303201-43497373 |
Summary
Serco Limited
Technical Transformation Manager
Location: Darent Valley Hospital
Contract Type: Temporary (9-month FTC)
Competitive salary plus company car, bonus and private medical cover
We are seeking a highly experienced and strategic Technical Transformation Manager to lead and deliver transformational change across a complex Hard FM Hospital PFI contract. This role is pivotal in driving operational excellence, improving service delivery, and ensuring long-term contract sustainability through innovation, compliance, and stakeholder engagement.
Main Accountabilities:
Strategic Technical Transformation Leadership:
⦁ Lead the development and execution of transformation strategies aligned with contract objectives and NHS Trust expectations.
⦁ Identify and implement service improvement initiatives across engineering, lifecycle, and asset management functions.
Operational Excellence:
⦁ Drive continuous improvement in Hard FM service delivery, ensuring compliance with HTMs, SFG20, and statutory requirements.
⦁ Oversee the implementation of digital tools (e.g., CAFM system) to enhance performance monitoring and reporting.
Stakeholder Engagement:
⦁ Act as a key liaison between the SPV, NHS Trust, and other stakeholders.
⦁ Build constructive relationships with all stakeholders.
⦁ Facilitate collaborative working groups to address performance issues, lifecycle planning, and innovation opportunities.
Change Management:
⦁ Lead change programmes including reorganisation, process redesign, and cultural transformation.
⦁ Develop and deliver training and communication plans to support change adoption.
Performance & Compliance:
⦁ Monitor KPIs and SLAs, ensuring contractual obligations are met or exceeded.
⦁ Support the resolution of disputes, deductions, and variations through data-driven analysis and negotiation.
Risk & Lifecycle Management:
⦁ Support the strategic planning and delivery of lifecycle works, ensuring value for money and minimal disruption to clinical services.
⦁ Identify and mitigate risks associated with ageing infrastructure and evolving healthcare needs.
Essential Requirements
⦁ Proven experience in a senior transformation or change management role within a Hard FM and PFI environment.
⦁ Strong understanding of hospital estates, PFI contract structures, and compliance frameworks (e.g., HTMs, HBNs).
⦁ Demonstrable success in delivering complex change programmes in live healthcare environments.
⦁ Excellent stakeholder management and communication skills.
⦁ Strong analytical and project management capabilities.
⦁ Relevant qualifications in Engineering, Facilities Management, or Business Transformation (e.g., PRINCE2, Lean Six Sigma, APM).
Desirable
⦁ Experience working with NHS Trusts or within a healthcare PFI/SPV structure.
⦁ Knowledge of digital transformation in FM (e.g., smart buildings, CAFM integration).
What We Offer
⦁ Competitive salary and benefits package.
⦁ Company car
⦁ Company bonus
⦁ Private medical cover
⦁ Opportunity to lead high-impact transformation in a critical healthcare setting.
⦁ Supportive and collaborative working environment.
⦁ Career development and training opportunities.
⦁ Access to the Serco benefits portal offering discounts across major high street brands in Retail, Leisure & Hospitality.
⦁ Health and wellbeing support for you and your family, including an Employee Assistance Programme, Health Cash Plans, free flu jabs, and more.
⦁ Comprehensive career development opportunities, including role-specific training, leadership coaching, and formal study to support your growth with Serco.
⦁ A safe, inclusive, and supportive culture.
⦁ A company passionate about diversity and inclusion.
Technical Transformation Manager
Location: Darent Valley Hospital
Contract Type: Temporary (9-month FTC)
Competitive salary plus company car, bonus and private medical cover
We are seeking a highly experienced and strategic Technical Transformation Manager to lead and deliver transformational change across a complex Hard FM Hospital PFI contract. This role is pivotal in driving operational excellence, improving service delivery, and ensuring long-term contract sustainability through innovation, compliance, and stakeholder engagement.
Main Accountabilities:
Strategic Technical Transformation Leadership:
⦁ Lead the development and execution of transformation strategies aligned with contract objectives and NHS Trust expectations.
⦁ Identify and implement service improvement initiatives across engineering, lifecycle, and asset management functions.
Operational Excellence:
⦁ Drive continuous improvement in Hard FM service delivery, ensuring compliance with HTMs, SFG20, and statutory requirements.
⦁ Oversee the implementation of digital tools (e.g., CAFM system) to enhance performance monitoring and reporting.
Stakeholder Engagement:
⦁ Act as a key liaison between the SPV, NHS Trust, and other stakeholders.
⦁ Build constructive relationships with all stakeholders.
⦁ Facilitate collaborative working groups to address performance issues, lifecycle planning, and innovation opportunities.
Change Management:
⦁ Lead change programmes including reorganisation, process redesign, and cultural transformation.
⦁ Develop and deliver training and communication plans to support change adoption.
Performance & Compliance:
⦁ Monitor KPIs and SLAs, ensuring contractual obligations are met or exceeded.
⦁ Support the resolution of disputes, deductions, and variations through data-driven analysis and negotiation.
Risk & Lifecycle Management:
⦁ Support the strategic planning and delivery of lifecycle works, ensuring value for money and minimal disruption to clinical services.
⦁ Identify and mitigate risks associated with ageing infrastructure and evolving healthcare needs.
Essential Requirements
⦁ Proven experience in a senior transformation or change management role within a Hard FM and PFI environment.
⦁ Strong understanding of hospital estates, PFI contract structures, and compliance frameworks (e.g., HTMs, HBNs).
⦁ Demonstrable success in delivering complex change programmes in live healthcare environments.
⦁ Excellent stakeholder management and communication skills.
⦁ Strong analytical and project management capabilities.
⦁ Relevant qualifications in Engineering, Facilities Management, or Business Transformation (e.g., PRINCE2, Lean Six Sigma, APM).
Desirable
⦁ Experience working with NHS Trusts or within a healthcare PFI/SPV structure.
⦁ Knowledge of digital transformation in FM (e.g., smart buildings, CAFM integration).
What We Offer
⦁ Competitive salary and benefits package.
⦁ Company car
⦁ Company bonus
⦁ Private medical cover
⦁ Opportunity to lead high-impact transformation in a critical healthcare setting.
⦁ Supportive and collaborative working environment.
⦁ Career development and training opportunities.
⦁ Access to the Serco benefits portal offering discounts across major high street brands in Retail, Leisure & Hospitality.
⦁ Health and wellbeing support for you and your family, including an Employee Assistance Programme, Health Cash Plans, free flu jabs, and more.
⦁ Comprehensive career development opportunities, including role-specific training, leadership coaching, and formal study to support your growth with Serco.
⦁ A safe, inclusive, and supportive culture.
⦁ A company passionate about diversity and inclusion.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.