Medical Administrator
| Posting date: | 03 July 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 16 July 2025 |
| Location: | Waterlooville, PO7 7AH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3798-25-0017 |
Summary
To carry out administrative tasks relating to patient records, including the location of patient documentation, post opening and distribution, scanning, electronic filing, photocopying and records management To ensure that all incoming and internal patient correspondence is stored on/in the patients medical record, forwarded to clinicians as appropriate and relevant information is coded To identify and refer any clinical actions to the appropriate clinician To manage and maintain all clinical worklists and related systems for example, CMCS To action clinical tasks through EMIS and respond to tasks from other colleagues To monitor, housekeep and action own emails and allocated administration team To receive incoming, and initiate outgoing, telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries To liaise with hospitals and other agencies on behalf of patients and GPs in relation to appointments, admissions and clinical correspondence To assist with the gathering of administrative data and information; recording, reporting and presenting as required To assist with the preparation and review of work-related protocols and ensure adherence To support with other administrative related tasks as required, including replenishing office stationery, internal mail collection and distribution and franking / sending of external post To support colleagues with training and keep informed of local and government updates To alert Team Lead or Senior Management of any issues that may impact patient safety or service quality To be familiar with patient safety policy and reporting (QUASAR) and awareness of the process and key stakeholders for safeguarding referrals To maintain accurate patient / clinical records in conjunction with Practice policies and current legislation To adhere to the strict confidentiality rules, as agreed by the practice To work safely at all times in accordance with legislative requirements and Practice Policy and Procedures Other responsibilities as delegated may include: To action patient registration, removal or update of personal details ensuring electronic data and paper records are correctly transferred, received or updated as appropriate To provide an efficient service for the timely management of non-NHS work requests; communicating with a number of different agencies as well as our patients, including solicitors, insurance companies and other service providers including the DWP and DVLA To action payment requests for non-NHS work in a timely manner, ensuring payment has been received prior to issue of completed work To accurately Read Code all relevant clinical information to patient records / clinical systems and to maintain up to date knowledge of Read Codes and medical terminology