Incident Support Unit Operative (Permanent 2 days 2 nights, full time)
| Posting date: | 03 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 02 August 2025 |
| Location: | OX9 2JN |
| Remote working: | On-site only |
| Company: | Egis Road Operation M40 Ltd |
| Job type: | Permanent |
| Job reference: | ISUOMCN07/25 |
Summary
MISSION & MAIN ACTIVITIES:
The Incident Support Unit Operative will work as part of a team, carrying out Highway Maintenance tasks and responding to incidents as instructed by the Incident Support Supervisor or Network Control Centre, working on a shift rotation basis. They will also form part of a specialist team at night completing tasks such as pothole and patching repairs, VRS (safety fence) repairs, carriageway sweeping or general maintenance.
Key Responsibilities:
• Attendance of briefings and training to enable all duties to be carried out in a safe and sustainable manner.
• Active participation in encouraging a positive attitude towards health, safety, and the environment, reporting to the Supervisor or Foreman any hazards on site and demonstrating care for own health & safety plus that of fellow workers.
• Carry out safety/debris patrols, identify and make safe defects on the carriageway.
• Respond to incidents within timeframes as per our contractual obligations, make recommendations to Network Control Centre and third parties, e.g., Police and NHTO’s where appropriate
• Carry out tasks to clear incidents from the Highway as instructed by Network Control Centre, ISU Lead Operative or Incident Support Supervisor
• Undertake Highway Maintenance activities including but not limited to litter picking, vegetation management, and emergency repair of potholes and boundary fence.
• Undertake winter maintenance duties including salt spreading as directed by the Supervisor.
• Act in courteous manner to members of public and other third parties that may be involved in incident.
• Inspect drainage infrastructure and remove debris as required
• Maintain visibility of marker posts and other signage on a regular basis in line with planned activities.
• Report any defects found on the network through to the Network Control Centre at the earliest opportunity
• Maintain regular communication with the Network Control Centre and Incident Support supervisor when attending incidents on the network
• Installation and removal of Emergency Traffic Management as requested.
• Maintenance of existing Emergency Traffic Management closures.
• Installing and/or removing signed diversion routes
• Undertake depot duties as required which will include sweeping, cleaning signs and cones, filling sandbags, maintaining tools and equipment
• Ensure the readiness of ISU vehicle prior to commencing network activity
• Complete appropriate paperwork relative to task and responsibilities
• Active participation in ensuring that the operations carried out comply with Company policies and procedures.
• To fully engage with the promotion and adoption of any current and future health, safety and wellbeing initiatives rolled out by Egis Road operation M40 Ltd and/or Egis UK.
IDEAL CANDIDATE WILL POSSES:
• Green CSCS FISS (or above) qualification card (or working towards)
• HGV category C licence (or working towards)
• City and Guilds Winter maintenance qualification (or working towards)
• Temporary Traffic Management Basic Course (TTMBC) qualification (or working towards)
• Ability to identify areas for improvement, and implement change, through a combination of clear and effective communication, and a drive to succeed.
• Considerable and demonstrable experience with regard to safety and quality on a high-speed strategic road network.
• Capability in making informed decisions under pressure, ensuring timely resolution of issues.
The Incident Support Unit Operative will work as part of a team, carrying out Highway Maintenance tasks and responding to incidents as instructed by the Incident Support Supervisor or Network Control Centre, working on a shift rotation basis. They will also form part of a specialist team at night completing tasks such as pothole and patching repairs, VRS (safety fence) repairs, carriageway sweeping or general maintenance.
Key Responsibilities:
• Attendance of briefings and training to enable all duties to be carried out in a safe and sustainable manner.
• Active participation in encouraging a positive attitude towards health, safety, and the environment, reporting to the Supervisor or Foreman any hazards on site and demonstrating care for own health & safety plus that of fellow workers.
• Carry out safety/debris patrols, identify and make safe defects on the carriageway.
• Respond to incidents within timeframes as per our contractual obligations, make recommendations to Network Control Centre and third parties, e.g., Police and NHTO’s where appropriate
• Carry out tasks to clear incidents from the Highway as instructed by Network Control Centre, ISU Lead Operative or Incident Support Supervisor
• Undertake Highway Maintenance activities including but not limited to litter picking, vegetation management, and emergency repair of potholes and boundary fence.
• Undertake winter maintenance duties including salt spreading as directed by the Supervisor.
• Act in courteous manner to members of public and other third parties that may be involved in incident.
• Inspect drainage infrastructure and remove debris as required
• Maintain visibility of marker posts and other signage on a regular basis in line with planned activities.
• Report any defects found on the network through to the Network Control Centre at the earliest opportunity
• Maintain regular communication with the Network Control Centre and Incident Support supervisor when attending incidents on the network
• Installation and removal of Emergency Traffic Management as requested.
• Maintenance of existing Emergency Traffic Management closures.
• Installing and/or removing signed diversion routes
• Undertake depot duties as required which will include sweeping, cleaning signs and cones, filling sandbags, maintaining tools and equipment
• Ensure the readiness of ISU vehicle prior to commencing network activity
• Complete appropriate paperwork relative to task and responsibilities
• Active participation in ensuring that the operations carried out comply with Company policies and procedures.
• To fully engage with the promotion and adoption of any current and future health, safety and wellbeing initiatives rolled out by Egis Road operation M40 Ltd and/or Egis UK.
IDEAL CANDIDATE WILL POSSES:
• Green CSCS FISS (or above) qualification card (or working towards)
• HGV category C licence (or working towards)
• City and Guilds Winter maintenance qualification (or working towards)
• Temporary Traffic Management Basic Course (TTMBC) qualification (or working towards)
• Ability to identify areas for improvement, and implement change, through a combination of clear and effective communication, and a drive to succeed.
• Considerable and demonstrable experience with regard to safety and quality on a high-speed strategic road network.
• Capability in making informed decisions under pressure, ensuring timely resolution of issues.