Customer Service Executive
| Posting date: | 03 July 2025 |
|---|---|
| Salary: | £25,000 per year |
| Hours: | Full time |
| Closing date: | 02 August 2025 |
| Location: | Wrexham |
| Remote working: | On-site only |
| Company: | Recruit4staff (Wrexham) Ltd |
| Job type: | Permanent |
| Job reference: | OPP-23363-20726 |
Summary
Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Executive to work from their site in Wrexham.
For the successful Customer Service Executive our client is offering:
• Salary up to £25,000 per annum
• Monday to Friday 8.30am till 5.00pm
• Permanent position
• Benefits: Free parking, 20 days + Bank Holidays + Pension
The role - Customer Service Executive :
• Responsible for assisting with invoice enquiries and enquiries via email and phone regarding payments to customer accounts
• Contact customers to inform them of missing payment on their accounts
• Take payments over the phone
• Establish reasons for delayed payment and re-set payment dates with customers
• Ensure excellent customer service during calls and digital interaction with customers to ensure the continuation of business
What our client is looking for in a Customer Service Executive :
• Previous volume telephone-based customer service experience - ESSENTIAL
• Experience working with customer complaints/problem solving - ESSENTIAL
• Good MS Office Literacy - ESSENTIAL
• Confident communicator
• Able to cope under pressure in a call handling environment - ESSENTIAL
Key skills or similar Job titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager
Commutable From: Wrexham, Chester, Denbighshire
For further information about this and other positions please apply now
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.