Platform Engineer
| Posting date: | 03 July 2025 |
|---|---|
| Salary: | £38,682.00 to £46,580.00 per year |
| Additional salary information: | £38682.00 - £46580.00 a year |
| Hours: | Full time |
| Closing date: | 17 July 2025 |
| Location: | Newcastle Upon Tyne, NE15 8NY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | G9914-25-0165 |
Summary
In this role, you are accountable for: Specialist Skills 1. Provide support for Middleware and/or Cloud platforms, using your technical knowledge and initiative to ensure the availability and stability of NHSBSA services to clinicians, NHS bodies and citizens. 2. Carry out proactive support activities, such as evaluation of performance, tuning and running backup/recovery schedules. 3. Carry out troubleshooting and root cause analysis to identify issues, understand their underlying cause and suggest improvements for the future. 4. Carry out impact analysis to understand how change will affect different components and produce estimates for planned changes to Middleware and/or Cloud platforms. 5. Analysing technical/statistical data and resolving complex issues when performance is impaired, escalating when necessary. 6. Manage platform change through the design, development, update, and implementation of scripts to build Middleware and/or Cloud platforms and deploy applications to those platforms using the appropriate software and tools. 7. Create and maintain platform security at all levels, ensuring that the correct level of access is granted to maintain the security of the systems in accordance with NHSBSA security principles and processes. 8. Develop and implement standards of best practice in the use of Middleware and/or Cloud platforms within the organisation, make recommendations, and challenge and persuade others when standards are not followed or opinions differ. 9. Evaluate, install, configure and test new and updated Middleware and/or Cloud tools and products. 10. Implement and carry out housekeeping and monitoring activities to proactively identify, diagnose and resolve issues before they impact NHSBSA internal and external services. 11. Implement and carry out Middleware and/or Cloud security, availability, performance, and capacity management tasks to ensure the smooth running of services. In addition, you will: 12. Provide technical support and training for more junior Platform colleagues and non-Platform staff in the use of Middleware and/or Cloud platforms and advise on ways to improve functionality and performance. 13. Maintain a detailed understanding and be aware of developments in the use of Middleware and/or Cloud technologies in delivering business objectives by researching changes, tools, and solutions to meet business needs. 14. Work within NHSBSAs policies, standing orders, financial regulations, and legislative requirements. 15. Work collaboratively with colleagues and customers to deliver high-quality technology services. 16. Create, review, and maintain own and others operating instructions, user guides and reference/training material to be used by technical and non-technical audiences. 17. Complete own assigned tasks to a high quality and within agreed timelines. Pro-actively proposing improvements to enhance own and business areas. Escalating issues at appropriate times. 18. Actively identify your development and training needs within this specialism to develop your skills in Platforms to meet the requirements of the business. Mentored by more experienced colleagues in other Platform tasks to extend your skills, experience, and knowledge. 19. Participate in 24x7 on-call rotas to support platforms out of hours.