Technical Support Officer
| Posting date: | 02 July 2025 |
|---|---|
| Salary: | £25,183 to £26,409 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 25 July 2025 |
| Location: | Staffordshire Place 1 Tipping Street Stafford, ST16 2DH |
| Company: | Staffordshire County Council |
| Job type: | Permanent |
| Job reference: | staffscc/TP/367/3399 |
Summary
Are you interested in a full time Technical Support Officer role in Road Adoptions we currently have? We are a busy service, dealing with various enquiries, Highway applications, highway improvement schemes and flood risk management projects.
Staffordshire County Council is looking to recruit a Technical Support Officer to work on the client side helping to deliver the Council’s strategic outcomes.
You will work in the Technical Support Team, primarily providing a variety of admin and technical support to the Road Adoptions team, within Sustainable Development
Main ResponsibilitiesIn this role you'll:
- Manage Financial and Administrative Processes: Handle financial and administrative tasks related to new developments affecting public highways, including planning applications and developer payments.
- Administer Legal Agreements: Oversee the Advanced Payments Code and Section 38 Agreements from initiation to adoption, ensuring compliance with relevant legislation and securing necessary audits and maintenance sums.
- Coordinate Planning and Works Submissions: Process and record planning applications and works packs, ensuring accurate distribution and commissioning to service providers.
- Liaise with Key Stakeholders: Work closely with Legal Services, Local Planning Authorities, Finance, and internal officers to manage Section Agreements and ensure obligations are met.
- Provide Technical and Clerical Support: Support professional staff with clerical and technical tasks, maintain up-to-date knowledge of legislation, and contribute to the development of efficient working methods.
- Ensure Compliance and Continuous Improvement: Follow health, safety, and environmental regulations, uphold equality policies, and commit to ongoing professional development and training.
We would love to hear from you if you have:
- Ability to deliver to deadlines
- Experience in participating in multi-disciplinary teams
- Excellent written and verbal communication skills
- Ability to read and understand maps, OS sheets and scheme plans
- Strong experience of Word and Excel
- Good communication skills
- Confidence to work with people at all levels.
Interview Date will be 19 and 20 August 2025
Don't feel you meet all the requirements, we value transferable skills, experiences and qualifications, so consider applying anyway or for an informal chat about the role please contact;
For more information about the role please Contact: sharon.daniels@staffordshire.gov.uk or ann.raba@staffordshire.gov.uk
Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County CouncilWe are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Proud member of the Disability Confident employer scheme