Temporary Customer Service & Enrolment Administration Advisor X5
| Posting date: | 02 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 13 July 2025 |
| Location: | Paignton, Devon |
| Remote working: | On-site only |
| Company: | South Devon College |
| Job type: | Temporary |
| Job reference: | PS2769 |
Summary
Temporary Customer Service & Enrolment Administration Advisor X5
PS2769
Salary: £23,885 to £24,116 per annum. Plus Excellent Benefits.
Contract Type: 37 Hours Per Week. Fixed Term until 17th October 2025.
Location: Paignton, Devon
We are recruiting for Temporary Enrolment Support Administrators to support with our busy enrolment period. Operating out of the Helpzone (including reception desks), your role is to provide a welcoming and professional frontline service to all; offering outstanding customer service to current and prospective students to contribute to a comprehensive ‘one stop’ service. You will be supporting Helpzone colleagues to take responsibility for the day-to-day administrative tasks involved in the Admissions and Enrolment process.
The successful candidate will hold GCSE Maths and English at Grade 4/C or equivalent, have previous experience working with members of the public in a front-line capacity and have the ability to work effectively unsupervised. You will need strong communication skills across all levels and be able to use computer packages to develop and maintain records.
For more information please contact: - Ben Cox on 01803 540508 or bencox@southdevon.ac.uk
At South Devon College we are passionate that excellent teaching and learning can transform lives. We seek to achieve at the highest levels and welcome staff who share our drive for success.
In return, you can expect access to an exciting range of training, apprenticeship and opportunities for degree level study alongside your work to keep you at the top of your game, as well as generous holiday allowance of 25 days pro rata and a strong emphasis on work-life balance.
The staff at South Devon College are truly inspirational and this is a reflection on the whole College culture of continuous improvement and support for all of our students and communities. We hold the prestigious Investors in People (IIP) Platinum accreditation, the highest level awarded by the people management standard. This prominent distinction confirms the College’s status as not just a leading Further Education College, but also as a top employer in the country, as it joins the top 7% of accredited organisations across the UK.
We aim to provide our learners with excellent teaching and learning. Our staff are highly adept at working with and developing skills and knowledge in learners from different backgrounds. Our staff have consistently high expectations of all students and generate high levels of enthusiasm for participation in, and commitment to learning.
Our staff are integral to maintaining our passion and high-performance levels, and we reward our staff for this. Our benefits are designed to encourage a healthy work-life balance, and include:
25 days annual leave including the option to purchase additional holiday days;
Christmas Closure of up to 2 weeks in addition to annual leave entitlement;
Access to a wealth of training, apprenticeships and funded higher education opportunities as well as dedicated training days;
Local Government Pension Scheme Employer pension contributions of 16% OR Teacher’s Pension Scheme Employer contributions of 28.68%;
Hybrid and flexible working patterns;
Subsidised fitness suite facility, onsite hair and beauty salon, access to a wide range of catering facilities, outdoor gym and free eyesight tests;
Major supermarket and high street employee discount schemes;
Life Assurance (if member of pension scheme);
On Site Nursery (Mama Bears);
Employee Assistance Programmes;
Discounted travel schemes.
Closing Date: Midnight, Sunday 13th July 2025
Interview Date: Monday 21st July 2025
To view the full job description and person specification, please click here.
To apply and for a full job description please visit the Jobs page of the South Devon College website www.southdevon.ac.uk/jobs. Please do NOT send CVs, we only accept applications via the relevant form on our dedicated recruitment website.
We offer hybrid and flexible working patterns and welcome applications from people who wish to apply using these options.
Please note that you will be required to be in possession of an Enhanced DBS Certificate or be willing to undertake an Enhanced DBS check as a condition of employment at the College.
This College is committed to Safeguarding/Prevent and promoting the welfare of students, including children and young people, and expects all staff and volunteers to share this commitment.
The College is committed to applying its Single Equality Scheme at all stages of recruitment and selection. Shortlisting, interviewing and selection will always be carried out without regard to gender, transgender status, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnicity, religion/belief, age, pregnancy or maternity leave, or union membership.
Reasonable attempts will be made to accommodate the particular needs of any candidate who has notified us of a disability. This may include changing the timing or location of any interview to enable the candidate to attend, providing information in different formats or larger type, etc.
This College is committed to Safeguarding/Prevent and promoting the welfare of learners, including children and young people, and expects all staff and volunteers to share this commitment.
PS2769
Salary: £23,885 to £24,116 per annum. Plus Excellent Benefits.
Contract Type: 37 Hours Per Week. Fixed Term until 17th October 2025.
Location: Paignton, Devon
We are recruiting for Temporary Enrolment Support Administrators to support with our busy enrolment period. Operating out of the Helpzone (including reception desks), your role is to provide a welcoming and professional frontline service to all; offering outstanding customer service to current and prospective students to contribute to a comprehensive ‘one stop’ service. You will be supporting Helpzone colleagues to take responsibility for the day-to-day administrative tasks involved in the Admissions and Enrolment process.
The successful candidate will hold GCSE Maths and English at Grade 4/C or equivalent, have previous experience working with members of the public in a front-line capacity and have the ability to work effectively unsupervised. You will need strong communication skills across all levels and be able to use computer packages to develop and maintain records.
For more information please contact: - Ben Cox on 01803 540508 or bencox@southdevon.ac.uk
At South Devon College we are passionate that excellent teaching and learning can transform lives. We seek to achieve at the highest levels and welcome staff who share our drive for success.
In return, you can expect access to an exciting range of training, apprenticeship and opportunities for degree level study alongside your work to keep you at the top of your game, as well as generous holiday allowance of 25 days pro rata and a strong emphasis on work-life balance.
The staff at South Devon College are truly inspirational and this is a reflection on the whole College culture of continuous improvement and support for all of our students and communities. We hold the prestigious Investors in People (IIP) Platinum accreditation, the highest level awarded by the people management standard. This prominent distinction confirms the College’s status as not just a leading Further Education College, but also as a top employer in the country, as it joins the top 7% of accredited organisations across the UK.
We aim to provide our learners with excellent teaching and learning. Our staff are highly adept at working with and developing skills and knowledge in learners from different backgrounds. Our staff have consistently high expectations of all students and generate high levels of enthusiasm for participation in, and commitment to learning.
Our staff are integral to maintaining our passion and high-performance levels, and we reward our staff for this. Our benefits are designed to encourage a healthy work-life balance, and include:
25 days annual leave including the option to purchase additional holiday days;
Christmas Closure of up to 2 weeks in addition to annual leave entitlement;
Access to a wealth of training, apprenticeships and funded higher education opportunities as well as dedicated training days;
Local Government Pension Scheme Employer pension contributions of 16% OR Teacher’s Pension Scheme Employer contributions of 28.68%;
Hybrid and flexible working patterns;
Subsidised fitness suite facility, onsite hair and beauty salon, access to a wide range of catering facilities, outdoor gym and free eyesight tests;
Major supermarket and high street employee discount schemes;
Life Assurance (if member of pension scheme);
On Site Nursery (Mama Bears);
Employee Assistance Programmes;
Discounted travel schemes.
Closing Date: Midnight, Sunday 13th July 2025
Interview Date: Monday 21st July 2025
To view the full job description and person specification, please click here.
To apply and for a full job description please visit the Jobs page of the South Devon College website www.southdevon.ac.uk/jobs. Please do NOT send CVs, we only accept applications via the relevant form on our dedicated recruitment website.
We offer hybrid and flexible working patterns and welcome applications from people who wish to apply using these options.
Please note that you will be required to be in possession of an Enhanced DBS Certificate or be willing to undertake an Enhanced DBS check as a condition of employment at the College.
This College is committed to Safeguarding/Prevent and promoting the welfare of students, including children and young people, and expects all staff and volunteers to share this commitment.
The College is committed to applying its Single Equality Scheme at all stages of recruitment and selection. Shortlisting, interviewing and selection will always be carried out without regard to gender, transgender status, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnicity, religion/belief, age, pregnancy or maternity leave, or union membership.
Reasonable attempts will be made to accommodate the particular needs of any candidate who has notified us of a disability. This may include changing the timing or location of any interview to enable the candidate to attend, providing information in different formats or larger type, etc.
This College is committed to Safeguarding/Prevent and promoting the welfare of learners, including children and young people, and expects all staff and volunteers to share this commitment.