ServiceNow Solution Architect
| Posting date: | 02 July 2025 |
|---|---|
| Salary: | £54,470 to £67,090 per year |
| Additional salary information: | National £54,470 - £61,000 London £59,900 - £67,090 + Industry leading pension + Benefits. Additional skills supplement paid up to £24,543. This post offers successful candidates the opportunity to be considered for an additional Digital, Data and Techn |
| Hours: | Full time |
| Closing date: | 16 July 2025 |
| Location: | Bristol |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 411834/1 |
Summary
Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food & farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.LinkedIn
Your main responsibility will be to provide governance and technical guidance for Defra’s instances of the ServiceNow® enterprise service management platform. Your focus, in-depth knowledge of the ServiceNow Platform and the ServiceNow product pipeline helps future-proof business and technical decisions.
Defra’s ServiceNow® Platform provides a strategic service supporting the operation of Defra’s business. There is a high dependence on the availability of this service and a need to respond to the needs of many differing business demands and priorities which is a feature of its position with Defra as a strategic platform.
We are seeking a candidate to support the Senior Service Tool Manager and the Platform Owner to maintain the integrity of Defra’s investment in ServiceNow® by making sure the platform is governed to best practice standards.
You will have the opportunity to engage with a wide range of stakeholders and users as part of the projects you work on.
Please note this post requires Security Check (SC) clearance. To gain (SC) clearance all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further.
Check out the video below to hear more from one of our colleagues in the ServiceNow team!
https://www.youtube.com/embed/X_Db2I99am8?si=wv6WAu6Pz1TLoYRe
Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group.
We have around 1,000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.
Find out more about us on:
Defra Digital Blog
DefraJobs
The Group Infrastructure Operations (GIO) function within Digital, Data, Technology and Security (DDTS) is recruiting a ServiceNow Solution Architect to join their team on a permanent basis.Your main responsibility will be to provide governance and technical guidance for Defra’s instances of the ServiceNow® enterprise service management platform. Your focus, in-depth knowledge of the ServiceNow Platform and the ServiceNow product pipeline helps future-proof business and technical decisions.
Defra’s ServiceNow® Platform provides a strategic service supporting the operation of Defra’s business. There is a high dependence on the availability of this service and a need to respond to the needs of many differing business demands and priorities which is a feature of its position with Defra as a strategic platform.
We are seeking a candidate to support the Senior Service Tool Manager and the Platform Owner to maintain the integrity of Defra’s investment in ServiceNow® by making sure the platform is governed to best practice standards.
You will have the opportunity to engage with a wide range of stakeholders and users as part of the projects you work on.
Please note this post requires Security Check (SC) clearance. To gain (SC) clearance all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further.
Check out the video below to hear more from one of our colleagues in the ServiceNow team!
https://www.youtube.com/embed/X_Db2I99am8?si=wv6WAu6Pz1TLoYRe
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.