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Clinic Management Booking Operative

Job details
Posting date: 02 July 2025
Salary: £24,169.00 per year
Additional salary information: £24169.00 a year
Hours: Full time
Closing date: 16 July 2025
Location: Stanley, DH9 7XP
Company: NHS Jobs
Job type: Permanent
Job reference: C9439-2526-0399

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Summary

An opportunity has arisen for a Band 2 Booking Operative based at The Greenhouse, Greencroft Industrial Park to work within the Clinic Management Team, Patient Booking. This is a 37.5 hour per week post Monday to Friday. Once trained there is the opportunity to agile work (a mix of office and home based). We are looking for a self-motivating, enthusiastic person for the above post. You will be part of the Clinic Management Team in Patient Bookings and will be responsible for all aspects of cancelling and booking of out-patient appointments. You must have excellent organisational and communication skills and be pro-active within an integrated team to ensure all requirements are met in a timely, accurate manner. Candidates must have the ability to work under pressure both individually and as part of the team. It is important to ensure that deadlines are achieved. A conscientious and flexible approach is essential along with the ability to work effectively within the team. Candidates must be committed to ensuring patient satisfaction and have a sensitive manner when dealing with patients and staff members. You will liaise closely with the Central Appointments Department, Consultant Medical Staff, Nursing Staff, Senior Managers, Medical Secretaries and external organisations. For Informal Enquiries please contact: Tracey Murdoch, Patient Access Operational System Manager. Tel: 01207 523681 or e-mail tracey.murdoch@nhs.net

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