Band 5 Clinical Pathway Manager - Trauma and Orthopaedics | Royal Free London NHS Foundation Trust
| Posting date: | 02 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £35,964 - £43,780 Per annum including HCAS |
| Hours: | Full time |
| Closing date: | 01 August 2025 |
| Location: | London, NW3 2QG |
| Company: | Royal Free London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7113731/391-RFL-7113731 |
Summary
The post holder will be part of a cross-trust friendly team, which includes administrative staff, clinical staff, management, and operational staff.
We are looking for a confident and enthusiastic individual to undertake this unique and exciting vacancy. The main responsibilities for the post include leading the administrative and clerical teams, to be prepared to provide administrative and managerial support as requested. To work alongside Clinicians and Operational Team to maintain the smooth running of the whole service. To be prepared to actively participate in service improvement / development initiatives as required. We are looking for someone who works well under pressure and enjoys working with people. We are also looking for someone who has excellent communication and customer care skills, and has the ability to organise and prioritise their workload. It is essential that the post holder has IT skills and knowledge of the hospital EPR and Dictate IT systems would be desirable.
The successful candidates are required to be able demonstrate the Trust values, the responsibilities of the job description and person specification.
Supervise the day to day work of the administrative team.
Ensure that patient navigators and other members of the administrative team adhere to Trust policies and standard operating procedures at all times, highlighting to senior management any situations where this is not achievable.
Manage sickness/absence and recording of annual leave of the team, ensuring service delivery is not compromised, coordinating duty rosters of team where appropriate.
Ensure ESR information including annual leave, sickness absence and any changes in employment contracts for the administrative team are maintained in conjunction with HR and payroll.
Ensure an equitable allocation and distribution of workload across all teams, with staff working flexibly to accommodate the needs of the patients and the clinicians they are supporting.
Manage the recruitment process for the appointment of new staff with support from the service manager.
Coordinate and engage in the induction of new team members across the Trust, sharing knowledge and expertise of administrative processes and functions.
Monitor individual and team performance regularly, holding 1:1 meetings, appraisals (SDRs) according to Trust Policy and team meetings.
With the support of the relevant manager, be responsible for conducting any investigation with regards to performance and conduct issues in line with Trust guidelines.
Review probationary periods in line with the policy
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust
This advert closes on Wednesday 2 Jul 2025