Telephone Operations Interviewer Manager
| Posting date: | 02 July 2025 |
|---|---|
| Salary: | £27,252 per year |
| Additional salary information: | plus pension with 28.97% employer contribution |
| Hours: | Full time |
| Closing date: | 22 July 2025 |
| Location: | Segensworth Road, Titchfield, Fareham, Hampshire, PO15 5RR |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Office for National Statistics |
| Job type: | Permanent |
| Job reference: | 412539 |
Summary
Location: We operate a flexible hybrid working model across the UK, with colleagues linked to one of our contractual locations in Newport or Titchfield and working between office and remote throughout the week. As part of the hybrid working arrangement there is a 40% minimum office attendance requirement.
Salary: £27,252
Working Patterns: All our vacancies are offered as a flexible option of Full time, Part time, Flexible working, Job Share
Closing Date: Apply before 11:55pm on Tuesday 22nd July 2025
Are you a good communicator and leader? Looking for a new challenge? This might be the role for you!
We're looking to add to our Telephone Operations management team, helping to manage a team of interviewers and supporting day-to-day operations.
The interviewer team are responsible for collecting key data to support the production of statistics by conducting telephone surveys across the UK. You'll be managing a number of interviewers, helping to support them in their roles and keeping them motivated to complete their important duties.
To successfully land the role, you'll need experience managing a team in a hybrid working environment, the ability to motivate and develop staff and good communication skills - as well as being able to use Microsoft office programs like Teams, Outlook and Excel.
For a full job description and details of the skills & experience we are looking for, please click the APPLY button to see our full advert on Civil Service Jobs.
In return we offer you:
✔Hybrid working and flexi-time so you can work around your life, not the other way around!
✔A market leading pension scheme - our employer contribution rate is around 29%
✔ A choice of working patterns *for every role* full-time, part-time, job-share.
✔Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria)
✔Employee Assistance Programmes
✔Diversity Network Groups
✔Mental Health Allies
✔Civil Service Sports and Social club
✔Generous holiday allowance – 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays
For more information about this role, a full application pack, and to apply, please hit APPLY to be taken to Civil Service Jobs.
Salary: £27,252
Working Patterns: All our vacancies are offered as a flexible option of Full time, Part time, Flexible working, Job Share
Closing Date: Apply before 11:55pm on Tuesday 22nd July 2025
Are you a good communicator and leader? Looking for a new challenge? This might be the role for you!
We're looking to add to our Telephone Operations management team, helping to manage a team of interviewers and supporting day-to-day operations.
The interviewer team are responsible for collecting key data to support the production of statistics by conducting telephone surveys across the UK. You'll be managing a number of interviewers, helping to support them in their roles and keeping them motivated to complete their important duties.
To successfully land the role, you'll need experience managing a team in a hybrid working environment, the ability to motivate and develop staff and good communication skills - as well as being able to use Microsoft office programs like Teams, Outlook and Excel.
For a full job description and details of the skills & experience we are looking for, please click the APPLY button to see our full advert on Civil Service Jobs.
In return we offer you:
✔Hybrid working and flexi-time so you can work around your life, not the other way around!
✔A market leading pension scheme - our employer contribution rate is around 29%
✔ A choice of working patterns *for every role* full-time, part-time, job-share.
✔Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria)
✔Employee Assistance Programmes
✔Diversity Network Groups
✔Mental Health Allies
✔Civil Service Sports and Social club
✔Generous holiday allowance – 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays
For more information about this role, a full application pack, and to apply, please hit APPLY to be taken to Civil Service Jobs.