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FM Services Officer

Job details
Posting date: 01 July 2025
Salary: Not specified
Additional salary information: £29823.15-29823.15 per annum
Hours: Full time
Closing date: 22 July 2025
Location: Leicester, LE18 4TN
Company: Serco Limited
Job type: Permanent
Job reference: 303025-43492037

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Summary

Why Serco?

- Meaningful and vital work: Prison Officers are key to ensuring the health, safety and wellbeing of prisoners, staff, and visitors in their prisons. More importantly they play a vital role in reducing reoffending rates amongst prisoners.
- A world of opportunity: Our prisons hold a huge amount of variety and opportunity, with Officers being able to progress into Ops Management or specialist services such as Psychology, Education, Health, or the Animal unit.
- Great people: Due to the investment in safeguarding and rehabilitation, our prisons are calmer and may be very different to what you might imagine, but you’ll receive all the training and advice you need from friendly and supportive colleagues.

FM Services Officer
HMP Fosse Way
- Leicester LE18 4TNFull time, 40 hours per week - Permanent
£29,823.15 PA

Here at Serco we’re looking for a FM Services Officer to join the team at HMP Fosse Way, Category C, male Prison .

Reporting to the Senior Engineer/Facilities Manager, the FM Services Officer forms part of a Works Service Team of multi skilled engineers as well as assisting other trades in their duties as may be required, forming part of a multi skilled team.

As an FM Services Officer, you will need:

- To have the ability to self-motivate, use your own initiative and to work to tight timescales.
- The ability to prioritise workload, working in a logical and methodical manner and be able to communicate effectively at all levels, both in writing and orally (including good telephone manner).
- You will be responsible for carrying out all duties assigned to him/her in a safe manner, observing all statutory regulations and local regulations whilst ensuring that various pre-planned maintenance schedules are kept up to date and maintained as may be required.
- you will be assisting in multi-trade support of other members of the FM team in completing work and other related routine maintenance and repairs but within the capabilities of your ability, experience and training.
- you will be carrying out other duties that may be delegated to you from time to time alongside assisting other members of the maintenance team with their activities as required
- Maintaining records of tools and reports as needed and operating machine tools safely and according to your training of installed equipment within the works service workshops.
- You will also be occasionally escorting contractors around the site as and when required as per written instructions.


What you need to do the role


- Appropriately qualified having served a recognised apprenticeship or equivalent trade-based qualification.
- Flexible and proactive with a commitment to customer satisfaction and continuous improvement to working approach.
- Good interpersonal skills.
- Experience in working in a security environment
- To be a team member of the Facilities “Out of hours” call out roster.
- The role is a key supporting function in the challenging environment of a secure establishment.
- The post holder is expected to function with a degree of independence


This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office.



Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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