Internal Communications Officer
| Posting date: | 01 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,309 to £26,143 |
| Hours: | Full time |
| Closing date: | 17 July 2025 |
| Location: | Sunderland, Tyne and Wear, SR3 4AH |
| Remote working: | On-site only |
| Company: | eTeach UK Limited |
| Job type: | Permanent |
| Job reference: | 1497209 |
Summary
About Education Partnership North East (EPNE)
Education Partnership North East (EPNE) is a leading college group, comprising Hartlepool Sixth Form College, Sunderland College and Northumberland College. Recognised as a top-performing college group in the region (NARTs 2023-24, 16-18 student achievement), EPNE delivers qualifications to over 16,500 students at campuses from Berwick-upon-Tweed to the Tees Valley. In 2024, the group was rated Outstanding by Ofsted in all areas, a remarkable milestone in a remarkable journey.
At EPNE our ‘purpose’ is our north star. It is what we expect of ourselves every single day and why we ask all staff to keep our purpose front and centre in all that they do.
Our Purpose is to “unlock potential, create opportunities, and transform lives through outstanding education, skills and training”. Rooted in our transformative power, it communicates our work in tackling inequalities, removing barriers, and improving the life chances of the people and communities we serve.
We nurture our very special culture. Our unifying values framework “The actions we take the choices we make - The actions I take the choices I make” represent the character of our college group, and are grounded in the belief that every action, by every individual, contributes to our success. This why we encourage empowered individuals, personal accountability and growth.
Building on our remarkable past, creativity and pioneering spirit, we are moving forward with courage into the future, improving what we do, remaining action-orientated, and innovating to make an exceptional difference for the world we live in. Shaping futures for a better tomorrow, join our changemaking community now.
Please see the following link to our 2024 Ofsted Report, in which EPNE was graded as being Outstanding across all areas - Ofsted-Report-OutstandingAbout the Candidate
We are looking for a candidate who embodies our values of Courage, Authenticity, Respect and Excellence in everything they do, a changemaker who has excellent interpersonal and listening skills, the ability to convey complex information in an engaging and accessible way, and a proactive, solution-focused attitude. Emotional intelligence, adaptability to change, and the confidence to engage with stakeholders at all levels are also essential to build trust and support our shared mission.
About the Role
Our award-winning and dynamic Marketing and Engagement team plays a crucial role in driving student recruitment and boosting the group’s reputation as an outstanding education provider in the region. The team is responsible for a wide range of activities, including marketing, communications, student recruitment, admissions, information services, market insights and more. We provide an outstanding service to internal and external stakeholders including prospective students, their parents/carers, stakeholders and our community. Recruiting thousands of students each year, we enhance the student journey by creating impactful campaigns, leveraging marketing tools, embracing new trends, harnessing data-driven analytics, and organising a calendar of events which showcase the very best our colleges have to offer.
One of our strategic priorities is to supercharge our internal communications and so we're looking for a proactive self-starter to join our team.
The Internal Communications Officer is responsible for delivering clear, consistent, and effective internal communications across Education Partnership North East (EPNE). The role supports employee engagement and organisational cohesion by ensuring key messages are communicated across all campuses and internal channels. Working closely with colleagues in People and Organisational Development (P&OD), leadership, and the wider marketing and communications team, the postholder will plan and coordinate content that keeps staff informed, connected, and aligned with EPNE’s strategic goals, values, and culture. The role also supports staff voice and contributes to building a positive internal communications environment.
Role Responsibilities
Produce clear, timely, and engaging internal content for a variety of channels, including newsletters, intranet, all-staff emails, digital signage, and briefings.
Embed and champion the use of the internal communications platform across all departments, encouraging adoption and sharing analytics.
Work with People and Organisational Development to develop and deliver internal campaigns that promote organisational initiatives such as staff wellbeing, development, recognition, inclusion, and change programmes.
Communicate change management initiatives and organisational updates in a supportive and transparent way, ensuring staff are informed and engaged.
Contribute to the development of internal communication guidelines and processes to support consistency and quality across the organisation.
Assist in the planning and promotion of internal events such as staff briefings and corporate events.