Senior Practitioner - Tenancy Sustainment Team
| Posting date: | 01 July 2025 |
|---|---|
| Salary: | £38,292 per year |
| Additional salary information: | We contribute 6.5% to your pension when you contribute 1.5% and offer 29 days annual leave. |
| Hours: | Full time |
| Closing date: | 13 July 2025 |
| Location: | Stockwell, South West London |
| Remote working: | On-site only |
| Company: | Thames Reach |
| Job type: | Permanent |
| Job reference: | SPTST - 0625 |
Summary
Role: Senior Practitioner – Tenancy Sustainment Team
Salary: £38,292 per annum
Hours: 37.5 per week
Location: Stockwell - London
Closing date: 13/07/2025
Interview date: 23/07/2025
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner we’ll make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Senior Practitioner to join the Tenancy Sustainment team.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
You will:
.Oversee daily operations through effective casework management.
.Lead and inspire staff with strong management skills, fostering a high-performance culture and continuous service improvement.
.Collaborate with external partners such as Registered Social Landlords, the .Clearing House, Greater London Authority, local authorities, and health services.
.Produce detailed reports, maintain accurate records, and conduct evaluations and impact analyses to monitor and enhance performance.
.Provide a welcoming, motivational support service to help individuals transition into tenancies after experiencing rough sleeping, making a tangible difference in their lives.
.Manage staff across seven London boroughs to facilitate successful resettlement into tenancies and onward progression after rough sleeping.
You will have:
.Demonstrable experience managing a team delivering a support or similar service.
.In-depth experience of safeguarding, ensuring work is delivered effectively and safely.
.Experience in developing effective working relationships, with strong people skills when engaging stakeholders and partners.
.A firm belief in the mission that people can and will move on from homelessness by accessing and sustaining tenancies, building supportive relationships, and leading fulfilling lives.
.Excellent organizational skills, attention to detail, and ability to prioritize to meet KPIs consistently.
.Creative problem-solving abilities to ensure a high-quality service is maintained at all times.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Marie Greenan, Lead Manager at Marie.Greenan@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Salary: £38,292 per annum
Hours: 37.5 per week
Location: Stockwell - London
Closing date: 13/07/2025
Interview date: 23/07/2025
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner we’ll make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Senior Practitioner to join the Tenancy Sustainment team.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
You will:
.Oversee daily operations through effective casework management.
.Lead and inspire staff with strong management skills, fostering a high-performance culture and continuous service improvement.
.Collaborate with external partners such as Registered Social Landlords, the .Clearing House, Greater London Authority, local authorities, and health services.
.Produce detailed reports, maintain accurate records, and conduct evaluations and impact analyses to monitor and enhance performance.
.Provide a welcoming, motivational support service to help individuals transition into tenancies after experiencing rough sleeping, making a tangible difference in their lives.
.Manage staff across seven London boroughs to facilitate successful resettlement into tenancies and onward progression after rough sleeping.
You will have:
.Demonstrable experience managing a team delivering a support or similar service.
.In-depth experience of safeguarding, ensuring work is delivered effectively and safely.
.Experience in developing effective working relationships, with strong people skills when engaging stakeholders and partners.
.A firm belief in the mission that people can and will move on from homelessness by accessing and sustaining tenancies, building supportive relationships, and leading fulfilling lives.
.Excellent organizational skills, attention to detail, and ability to prioritize to meet KPIs consistently.
.Creative problem-solving abilities to ensure a high-quality service is maintained at all times.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Marie Greenan, Lead Manager at Marie.Greenan@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.