Hard Services Scheduler
| Posting date: | 01 July 2025 |
|---|---|
| Salary: | £25,000 to £27,000 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 30 July 2025 |
| Location: | Exeter, EX2 5AZ |
| Company: | Pinnacle Group Limited |
| Job type: | Permanent |
| Job reference: | P1489 |
Summary
Pinnacle Group are looking for an experienced Hard Services Scheduler to oversee the efficient delivery of hard FM services across a patch of schools in Exeter. In this role you will monitor the Planned Preventative Maintenance Planner and coordinate the schedules of engineers performing planned and reactive maintenance. You’ll ensure engineers and contractors are fully briefed on their assignments and act as the liaison between the schools, engineers and service providers to ensure minimal disruption to school operations.
This is a full time, site-based role at Aston Court, Pynes Hill, Rydon Lane, Exeter. The role includes a weekly rotating shift pattern of 9am-5pm and 8am-4pm Monday – Friday.
You will be joining our Total FM team based in Exeter. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.
Who we are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who we’re looking for
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities:
- Schedule Preventative Maintenance activities.
- Check the planner and brief the contractors/engineers on their schedules.
- Ensure all maintenance records are updated.
- Support the site teams as required, facilitating any incoming requests.
- Supporting the Helpdesk to field all incoming communications and requests
- Log all report observations onto the CAFM system.
Key requirements:
- Efficiency in Microsoft Office (Outlook, Excel, Word etc).
- Proven experience in scheduling and coordinating hard services, ideally within an education or public sector environment.
- Strong organisation and time management skills.
- Experience ensuring compliance with health and safety regulations, statutory maintenance requirements and internal quality standards.
- Familiarity with CAFM.
Our offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
Proud member of the Disability Confident employer scheme