Surveillance Manager and Grading Lead
| Posting date: | 01 July 2025 |
|---|---|
| Salary: | £54,320.00 to £60,981.00 per year |
| Additional salary information: | £54320.00 - £60981.00 a year |
| Hours: | Full time |
| Closing date: | 15 July 2025 |
| Location: | London, SE1 9RT |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9196-25-1185 |
Summary
Clinical and Technical 1. Responsible for the delivery of screening and monitoring using digital retinal photography, SLB and OCT in line with national and local standards; 2. Independently analyse retinal images and OCT scans presenting with a complex variety of appearances and grade in line with local protocols; 3. Grade digital retinal images to Referral Outcome Grader (ROG) level. Making clinical decisions for onward referral or monitoring; 4. Explain the results of screening to patients; educate and advise them with regards to modifying damaging lifestyles; 5. Conduct screening clinics at any of the sites as required, demonstrating the highest standards in all skill areas. Service Planning and Management 1. Lead the operational management of the surveillance arm which includes the business planning in consultation with the Programme Manager and Clinical Lead; 2. Manage change, development and expansion of the surveillance services in conjunction with the Programme Manager; 3. Ensure that clinics are delivered in an efficient manner and action is taken to resolve technical problems, unavailability of staff and other issues; 4. Identify service improvements and implement processes to maximise the number of patients accepting surveillance to minimise the number of DNAs; 5. Responsible for drafting new clinical protocols and procedures and ensuring that clinical documents across the service are updated as required; 6. Responsible for the procurement and maintenance of all medical devices used by the service, including arranging regular testing to ensure all assets meet national standards; 7. Manage the resolution of patient complaints relating to the surveillance service and implement service changes arising from complaints 8. To ensure integration of the surveillance services with other eye care and diabetes services in conjunction with the Programme Manager and Clinical Lead; 9. Support the Service Manager in liaising with and supporting general practices and other organisations and locations involved in retinal screening; 10. Ensure that Trust Policies and Procedures are adhered to at all times and ensure that staff within the team are using safe practice; 11. Work with the Programme Manager to raise the profile of the services offered within the surveillance arm; 12. Develop a strategy to reduce inequalities of access to surveillance services; Staff Management and Leadership 1. Full line management responsibilities for the surveillance team, including managing sickness and absence; disciplinary; carrying out appraisals; delivery of training; recruitment and retention 2. Assist in a skills analysis of the whole team to identify team members skill gaps and that training manuals or access to training are provided to ensure that all competencies are met and that the workforce is appropriately accredited; 3. Participate in clinical supervision to for the surveillance team; 4. Deputise for the deputy programme manager in their absence Quality and Quality Assurance 1. Maintain a robust quality assurance system for the surveillance service 2. Ensure that all surveillance delivered consistently meets national quality assurance standards 3. Ensure the appropriate reporting and investigation of any clinical and non-clinical incidents relating to the surveillance service, feeding back where appropriate to team members and patients, and to continually develop effective preventative strategies to minimise incidents in the future. Information and Resources 1. Ensure that procedures are in place for systematic data collection to facilitate the measurement of quality and activity. 2. Provide quarterly reports to the Clinical Lead and Programme Manager against standards 3. Collaborate with other service managers to prepare and submit the annual report 4. Advise on the development and deployment of complex imaging systems to meet local objectives. Research, Audit, Education and Development 1. Lead on clinical audit and quality improvement projects to develop the service 2. Continually monitor the quality of grading across the programme, providing regular reports and implementing improvement plans where required 3. Engage patients and the public in the improvement and redesign of the Retinal Screening Service.