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Cleaner

Job details
Posting date: 01 July 2025
Salary: £23,028 to £23,881 per year, pro rata
Hours: Part time
Closing date: 14 July 2025
Location: EH14 4AS
Remote working: On-site only
Company: Heriot-Watt University
Job type: Temporary
Job reference: 4213

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Summary

Job Title: Cleaner

Grade and Salary: Grade 3 (£23,028-£23,881) pro rata for part time

Contracts Available: 12 Months Fixed Term - Part time (25 hours per week, 9am-2pm, 5 over 7).

FTE and working pattern: Per contract, 5/7 including weekends and statutory days, monthly rosters subject to change. Additional hours required at peak times.

Organisation Name: Campus Services Directorate

Rewards and Benefits: 28 days annual leave, increasing to 33 days per year after 5 years service, plus 9 buildings closed days for all full time staff (Part time workers should pro rata this by their FTE). Use our total rewards calculator: https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided by Heriot-Watt University.

Purpose of Role

To ensure an effective and efficient operation of cleaning services within the Heriot Watt University Riccarton campus. To participate in the day to day programmes of cleaning work within the allocated cleaning zones of the University to ensure that the facilities are maintained in a clean and hygienic condition.

To actively contribute to the successful delivery of excellent service to all students, staff and visitors across the university by keeping student accommodation and University offices, meeting rooms and lecture theatres clean and tidy and fit for use.

Key Duties and Responsibilities

To ensure all University buildings and accommodation are cleaned to a high standard following the standard operating procedures
Use appropriate equipment and machinery, reporting any faults to Cleaning Supervisor
Work within and ensure service level agreements are met
Support line management to deliver a flexible, efficient and professional service to all our customers
Report repairs, faults and maintenance to Cleaning Supervisor

Education, Qualifications & Experience

Domestic/hotel cleaning experience desirable although full training will be given. These are the criteria on which the short-listing and recruitment selection will be made.

Essential

Demonstrable ability to speak and understand English in order to follow verbal and written instructions and deal with customer/student queries
Well-developed interpersonal skills
Demonstrable excellent customer service
Demonstrable ability to work quickly, flexibly and accurately in a pressured environment
Demonstrable professional and proactive approach
Attention to detail

Desirable

Experience of working within a similar cleaning environment
Experience of operating relevant cleaning equipment
This job description is intended as a flexible framework which outlines the key general areas of activity in your position. Other activities may be required which are not outlined above but which are appropriate to the position and grade. Your personal objectives (Forward Job Plan) will also set out specific tasks and objectives for you to achieve, including objectives to help your career development.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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