Practice Manager
| Posting date: | 01 July 2025 |
|---|---|
| Salary: | £40,000.00 to £55,000.00 per year |
| Additional salary information: | £40000.00 - £55000.00 a year |
| Hours: | Full time |
| Closing date: | 28 July 2025 |
| Location: | Weston-super-mare, BS24 7DX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3508-25-0005 |
Summary
The practice Manager is responsible for the smooth and efficient running of Stafford Medical Group, a c11000 strong surgery providing day to day operational support as well as strategic planning. This is a hands-on operational role and so the post holder will be responsible for implementing and managing efficient processes and pathways, managing staff and acting as a flexible administrative resource to actively support patients and clinicians to provide a high level of service. The post holder is responsible for the recruitment, development, line management, training, mentoring and leadership of the primary care clinical and admin teams, including shared posts which may cross boundaries into other provider organisations. Primary responsibilities Long-term Planning and day to day Practice management Develop and lead the transformation the practice to ensure long term sustainability and efficiency Develop working at scale and ensure maximum effectiveness within this model. Strategic view of, and ownership of, QOF and Enhanced Services Ownership of all company policies including Business Continuity Plan Organisational Leadership and Development Long term organisational planning Manage organisational risk including upkeep of central risk register with regular reports to the partners Financial and Business Development Finance ensure adherence to agreed budget. Contract Management Advise on contracts and make recommendations People Management, Workforce Planning, Appraisals, and Culture Development Link with HR department to ensure sustainable workforce planning, recruitment & retention model is in place. Ensure strategies and processes are in place for effective utilisation of staff drive efficiencies Complete regular performance reviews and annual appraisals with practice team Contribute to a no-blame culture where excellence is sought and quality and consistency of services is achieved Treat colleagues, patients and visitors with dignity and respect at all times Support and Lead employee relations issues within practice with the support of HR Recruitment and succession planning within Practice with the support of HR Governance and Compliance Excellence Infection prevention control lead Information Governance Ensure compliance with all internal policies throughout the practices CQC Compliance Ensure all requirements of CQC registration are met Maintain confidentiality at all times ensuring you adhere to all Information Governance and Data Protection standards Ensure all quality improvement action plans are adhered to at all times Development and Management of Effective Partnerships Internal and External Manage relationships with other local providers to patient population Support relationship with local ICB, Council, NHS England and other bodies. Attend relevant meetings & forums both internal and external Manage relationship with landlords as required Support patient participation group(s) and patient engagement; Ensure patients are at the centre of everything we do Work collaboratively with colleagues for the benefit of the patients and organisation Proactively be a champion for Pier Health Group Process Development & Problem solving Ensure effective clinical models are implemented and refined to deliver care based upon patient needs and demand Ensure appropriate processes in place to manage assets and facilities Advise on escalated or serious complaints, near-misses and significant events to ensure learning is shared across the group. Specific project management as agreed with partners. Effective Communication and Working Relationships Effective communications and knowledge sharing with staff within Pier Health Group practices. Effective communications and liaison with external stakeholders such as PCN, ICB or Health & Social Care providers. Effective working relationships with Managers and Staff at all levels and locations within the Pier Health Group Effective working relationships with patients and their carers / representatives Effective working relationships with GPs and Allied Health Care Professionals Responding to transformation and changes in primary care service delivery