Ward Clerk - Leigh Endoscopy
| Posting date: | 01 July 2025 |
|---|---|
| Salary: | £24,625.00 to £25,674.00 per year |
| Additional salary information: | £24625.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 02 July 2025 |
| Location: | Leigh, WN7 1HS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9302-25-0367 |
Summary
Duties and Responsibilities Provides effective verbal, written and electronic communications by receiving and passingon clear messages and seeking assistance when required Answer telephones and relay messages and enquires in a timely manner e.g. to nurse,doctors and patients. Acts as first point of contact for the person in charge dealing appropriately with allcommunications and tasks allocated, including sensitive issues. Work closely with and support the Co-ordinator. Liaises with patients, relatives and visitors on the department providing directions andinformation as required. Also obtaining the appropriate support when needed form themulti-disciplinary team Maintain and photocopy records, prepare forms and make appointments as requested. Thismay include organising transport arrangements, ensuring that information give is accurateand up to date. Ensure patients pathway is printed and available for nursing/medical staff Scan all pathways for admission. Ensure name beds are printed out for all patients. Uses the PAS /MSS system effectively inputting data, checking the recorded personaldemographic details are correct. Updating demographic details as needed. Liaising with the multi-disciplinary team and assisting in chasing up procedures. Requestingand obtaining investigation reports and informing the relevant staff member the results areavailable. Receives and processes mail and specimens, delivering to the correct ward/department. Carrying out errands between departments. Maintaining stationary and stock levels. This would include ordering, receiving andchecking deliveries are accurate and reporting any discrepancies. Maintain the tidiness of the nurses station ensuring adequate stock is at hand that may berequired by the multi-disciplinary team. Establish and maintain an effective filing system Planning and Organisational Duties Use initiative to promote new ideas and to improve service in consultation with the departmental manager and team. Plans and organises own day to day activities to achieve duties specified and to meet departmental requirements. Communications and Key Working Relationships Attend meetings as requested and report as appropriate to departmental manager and other staff members. To liaise with the admissions department as appropriate for this group of patients. Communicate with all members of the multi-disciplinary team regarding patient care. To treat patients, relatives, carers and colleagues with respect and professionalism at all times. To assist with the timely investigation and resolution of complaints and PALS enquiries. Responsibility for Finance Assist the departmental manager and deputy manager to ensure the maintenance of and cost-effective use of all stock levels within your sphere of responsibility. To be aware of resources and deliver high-quality, cost-effective care. Responsibility for Human Resources Participate in Individual Performance Review and staff development. Participate in induction and in-service training and education of learners, nursing staff and other disciplines as appropriate Responsibility for Health & Safety Compliance with the Health & Safety at Work Act 1974 the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Responsibility for Teaching To participate in teaching, supervision, and monitoring of new ward clerks and junior staff as directed by the departmental manager.