Customer Service Advisor
| Dyddiad hysbysebu: | 30 Mehefin 2025 |
|---|---|
| Cyflog: | £28,000 i £30,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Gorffennaf 2025 |
| Lleoliad: | Poole, South West, BH12 |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Holt Recruitment Group Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 57119624 |
Crynodeb
Customer Service Advisor
Location – Poole
Salary – up to £30,000 per annum DOE
Hours: 8am – 5pm, Monday – Friday
FREE onsite parking
We're looking for a friendly and confident Customer Service Advisor to join our client on a permanent basis. You’ll be the main point of contact for customers calling in, and redirecting them to the correct department. You’ll need great communication skills, a calm and professional manner, and the ability to work efficiently in a fast-paced environment.
Duties:
- Manage incoming and outbound calls to customers and internal teams
- Deal with customer issues from start to finish
- Oversee customer accounts, providing ongoing support
- Generate precise quotes and efficiently process orders to meet customer needs
- Address and resolve customer complaints promptly, adhering to company protocols
- Delivering updates to customers to ensure they are updated
- Support the growth of the team by training and mentoring new colleagues
- Participate in improvement projects, offering suggestions to elevate the overall customer experience
Skills:
- Customer service experience is essential
- Excellent verbal and written communication
- SAP experience would be desirable but not essential
- Proficient with Microsoft Office
- Strong attention to detail and organisational skills
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!
Location – Poole
Salary – up to £30,000 per annum DOE
Hours: 8am – 5pm, Monday – Friday
FREE onsite parking
We're looking for a friendly and confident Customer Service Advisor to join our client on a permanent basis. You’ll be the main point of contact for customers calling in, and redirecting them to the correct department. You’ll need great communication skills, a calm and professional manner, and the ability to work efficiently in a fast-paced environment.
Duties:
- Manage incoming and outbound calls to customers and internal teams
- Deal with customer issues from start to finish
- Oversee customer accounts, providing ongoing support
- Generate precise quotes and efficiently process orders to meet customer needs
- Address and resolve customer complaints promptly, adhering to company protocols
- Delivering updates to customers to ensure they are updated
- Support the growth of the team by training and mentoring new colleagues
- Participate in improvement projects, offering suggestions to elevate the overall customer experience
Skills:
- Customer service experience is essential
- Excellent verbal and written communication
- SAP experience would be desirable but not essential
- Proficient with Microsoft Office
- Strong attention to detail and organisational skills
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!