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Service Receptionist

Posting date:	30 June 2025
Salary:	£27,000 to £30,000 per year
Hours:	Full time
Closing date:	30 July 2025
Location:	NG18 2RL
Remote working:	On-site only
Company:	Ambitions Personnel
Job type:	Permanent
Job reference:	RB/3006-15500

Summary

We are recruiting for a experienced Service Receptionist for reputable car garage based in Mansfield

Working Hours:

Monday-Friday 7.30am until 4.00pm with expectations of work 15/52 Saturday mornings 8-1pm.

Role Overview:

As a Service Receptionist, you’ll be the first point of contact for our customers. You’ll play a vital role in ensuring the smooth day-to-day running of the service department by managing bookings, liaising between customers and technicians, and delivering excellent customer service at all times.

Key Responsibilities:

• Greet customers in a professional and welcoming manner

  
  

• Schedule service and repair appointments efficiently

  
  

• Keep customers informed on progress, pricing, and completion times

  
  

• Prepare job cards and maintain accurate service records

  
  

• Handle telephone and email enquiries promptly and courteously

  
  

• Liaise with workshop staff to ensure timely completion of work

  
  

• Process invoices and take payments

  
  

• Assist with general administrative tasks as required

  
  

  Requirements:

  • Previous experience in a customer service or receptionist role (automotive industry preferred but not essential)

    
    

  • Excellent communication and interpersonal skills

    
    

  • Strong organisational and multitasking abilities

    
    

  • Competent in using computers and booking systems

    
    

  • A friendly, calm, and professional attitude

    
    

  • Passion for delivering excellent customer service

    
    

  • Full UK driving licence (preferred)

    
    

    What We Offer:

    • A supportive and friendly working environment

      
      

    • Competitive salary and benefits

      
      

    • Full training and career development opportunities

      
      

    • Employee discounts on services and repairs

      
      

      How to Apply:
      To apply, please send your CV and a brief cover letter to rebecca.haggar@ambitionspersonnel.com or call Rebecca on 07587 457161

      Would also suit:

      Receptionist

      Customer Service Representative

      MAN1