Takeaway(pizza) Shop Manager – take-away food(pizza) shop manager
| Posting date: | 30 June 2025 |
|---|---|
| Salary: | £28,000 to £39,000 per year |
| Hours: | Full time |
| Closing date: | 30 July 2025 |
| Location: | SN1 1BT |
| Remote working: | On-site only |
| Company: | DSP Foods Ltd |
| Job type: | Permanent |
| Job reference: | DSP/2025/01 |
Summary
About Us:
Tops Pizza is a well-loved and fast-growing UK takeaway brand, known for handcrafted pizzas made with fresh, high-quality ingredients. Since 1988, we've delivered delicious food with speed, great customer service, and a vibrant, high-energy atmosphere. Our diverse menu has something for everyone, including vegetarian and vegan options, and we're proud to serve communities from over 80 locations. As we continue to grow, we're looking for a passionate and skilled Pizza Store Supervisor to join our team and help us deliver excellence in every slice.
Role: Takeaway(pizza) Shop Manager – take-away food(pizza) shop manager
Key Responsibilities:
1. You need to look after complete business as Takeaway(pizza)/ take-away food(pizza) shop manager , need to oversee and manage the take-away pizz shop, ensuring optimal business performance, profitability, compliance with safety and health regulations, and high levels of customer and staff satisfaction.
2. Business & Store Manage: the day-to-day running of the take-away shop, ensuring smooth and efficiently. Monitor stock levels and manage inventory, ensuring timely ordering and delivery of supplies. Maintain equipment, premises, and displays in a clean, safe, and customer-friendly condition. Supervise preparation and service to ensure it meets company standards.
3. Quality, Compliance & Health and Safety: As Take-away(pizza) Shop Manager, ensure strict adherence to hygiene standards and compliance with environmental health regulations. Maintain records for inspections, audits, training, and hazard control. Conduct regular risk assessments and manage health and safety protocols on-site. Train and monitor staff in safe handling, cleanliness, and customer interaction. Quality of the service and Compliance & Health and Safety is our utmost priority
4. Staff Management: for our Take-away(pizza) Shop you need to Recruit, train, schedule, and supervise front-of-house and kitchen staff. Ensure all staff understand their roles and perform to company expectations. Motivate and support staff through effective leadership, delegation, and feedback. Handle staff performance, discipline, and appraisals professionally and in line with company policy.
5. Customer Service Excellence: Uphold a high standard of customer service, ensuring customer satisfaction and repeat business is the top most priority at our Take-away(pizza) Shop. Handle complaints promptly and professionally to maintain a positive reputation. Monitor delivery performance and liaise with delivery platforms, customers and drivers. Implement promotions and customer engagement initiatives as part of local marketing.
6. Need to involvement in every single operation of the Take-away(pizza) Shop from making pizza, sides, preparing dough, preparing any other items to delivery
7. Prepare and cook pizzas to high standards, ensuring quality, hygiene, and timely collaboration with kitchen staff.
8. Pack and deliver drinks accurately, verifying age for alcohol, and provide excellent service on delivery
9. Manage and handle cash and card transactions responsibly.
Essential Skills and Experience:
• Proven experience managing a takeaway pizza shop or similar fast-paced outlet independently.
• Proven ability to lead a team and manage high-paced service.
• Strong understanding of health & safety, hygiene, and business management principles.
Perks & Benefits:
• Free staff meal during every shift
• 50% discount on food and drinks
• Pension contribution after 3 months
• Staff recognition and reward incentives for great performance
• Opportunity to take part in seasonal menu testing and contribute ideas
• Uniform provided (including safety gear for deliveries)
• Flexible shifts to suit your availability
• Mileage or bike maintenance support if using your own bike
Working Hours & Salary:
This is a full-time position, requiring 37.5 hours per week. A competitive salary of £28,000 to £39,000 per year based on experience, along with performance-based incentives and additional benefits will be offered to the right candidate.
How to Apply:
If you’re interested in this opportunity, please send us your most up-to-date CV. We will be in touch with shortlisted candidates to arrange the next steps.
Equal Opportunities:
We are committed to being an equal opportunities employer and actively welcome applications from all backgrounds. We do not discriminate on the basis of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, gender identity, caring responsibilities, age, religion or belief. All employment decisions are made based on merit, qualifications, and business needs. Where specific job requirements apply, they will be clearly stated.
Tops Pizza is a well-loved and fast-growing UK takeaway brand, known for handcrafted pizzas made with fresh, high-quality ingredients. Since 1988, we've delivered delicious food with speed, great customer service, and a vibrant, high-energy atmosphere. Our diverse menu has something for everyone, including vegetarian and vegan options, and we're proud to serve communities from over 80 locations. As we continue to grow, we're looking for a passionate and skilled Pizza Store Supervisor to join our team and help us deliver excellence in every slice.
Role: Takeaway(pizza) Shop Manager – take-away food(pizza) shop manager
Key Responsibilities:
1. You need to look after complete business as Takeaway(pizza)/ take-away food(pizza) shop manager , need to oversee and manage the take-away pizz shop, ensuring optimal business performance, profitability, compliance with safety and health regulations, and high levels of customer and staff satisfaction.
2. Business & Store Manage: the day-to-day running of the take-away shop, ensuring smooth and efficiently. Monitor stock levels and manage inventory, ensuring timely ordering and delivery of supplies. Maintain equipment, premises, and displays in a clean, safe, and customer-friendly condition. Supervise preparation and service to ensure it meets company standards.
3. Quality, Compliance & Health and Safety: As Take-away(pizza) Shop Manager, ensure strict adherence to hygiene standards and compliance with environmental health regulations. Maintain records for inspections, audits, training, and hazard control. Conduct regular risk assessments and manage health and safety protocols on-site. Train and monitor staff in safe handling, cleanliness, and customer interaction. Quality of the service and Compliance & Health and Safety is our utmost priority
4. Staff Management: for our Take-away(pizza) Shop you need to Recruit, train, schedule, and supervise front-of-house and kitchen staff. Ensure all staff understand their roles and perform to company expectations. Motivate and support staff through effective leadership, delegation, and feedback. Handle staff performance, discipline, and appraisals professionally and in line with company policy.
5. Customer Service Excellence: Uphold a high standard of customer service, ensuring customer satisfaction and repeat business is the top most priority at our Take-away(pizza) Shop. Handle complaints promptly and professionally to maintain a positive reputation. Monitor delivery performance and liaise with delivery platforms, customers and drivers. Implement promotions and customer engagement initiatives as part of local marketing.
6. Need to involvement in every single operation of the Take-away(pizza) Shop from making pizza, sides, preparing dough, preparing any other items to delivery
7. Prepare and cook pizzas to high standards, ensuring quality, hygiene, and timely collaboration with kitchen staff.
8. Pack and deliver drinks accurately, verifying age for alcohol, and provide excellent service on delivery
9. Manage and handle cash and card transactions responsibly.
Essential Skills and Experience:
• Proven experience managing a takeaway pizza shop or similar fast-paced outlet independently.
• Proven ability to lead a team and manage high-paced service.
• Strong understanding of health & safety, hygiene, and business management principles.
Perks & Benefits:
• Free staff meal during every shift
• 50% discount on food and drinks
• Pension contribution after 3 months
• Staff recognition and reward incentives for great performance
• Opportunity to take part in seasonal menu testing and contribute ideas
• Uniform provided (including safety gear for deliveries)
• Flexible shifts to suit your availability
• Mileage or bike maintenance support if using your own bike
Working Hours & Salary:
This is a full-time position, requiring 37.5 hours per week. A competitive salary of £28,000 to £39,000 per year based on experience, along with performance-based incentives and additional benefits will be offered to the right candidate.
How to Apply:
If you’re interested in this opportunity, please send us your most up-to-date CV. We will be in touch with shortlisted candidates to arrange the next steps.
Equal Opportunities:
We are committed to being an equal opportunities employer and actively welcome applications from all backgrounds. We do not discriminate on the basis of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, gender identity, caring responsibilities, age, religion or belief. All employment decisions are made based on merit, qualifications, and business needs. Where specific job requirements apply, they will be clearly stated.