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Family Help Assistant

Job details
Posting date: 30 June 2025
Salary: £25,584 to £27,269 per year
Hours: Full time
Closing date: 08 July 2025
Location: Crewe, Cheshire
Remote working: On-site only
Company: Cheshire East
Job type: Permanent
Job reference: 3141

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Summary

Are you passionate about making a difference in the lives of families and children? Join our dedicated team at Cheshire East Council as a Family Help Assistant. In this role, you will work in partnership across a range of early help and prevention services, ensuring families receive effective support at the right time to reduce the need for more acute and statutory services. We have one role available covering the north of the borough.

Are you passionate about making a difference in the lives of families and children? Join our dedicated team at Cheshire East Council as a Family Help Assistant. In this role, you will work in partnership across a range of early help and prevention services, ensuring families receive effective support at the right time to reduce the need for more acute and statutory services. We have one role available covering the north of the borough.

At Cheshire East Council, we are committed to the new reforms around the Families First initiative, which focuses on providing early help and preventative services to families. This initiative is part of broader reforms aimed at improving outcomes for children and families by ensuring they receive timely and effective support. Our Family Help Framework is designed to reduce risks and prevent the need for more intensive interventions, aligning with national and local priorities for family support and integration.

In this job you will:

- Enable families to receive appropriate and timely interventions across the 0-19 age continuum at a time and place that makes sense to these families by planning delivering and reviewing interventions as appropriate following the Family Help Framework model

- Support to set up and deliver a range of evidence-based programmes, to improve outcomes for families.

- Undertake holistic low-level assessments of family situations using the relevant assessment tools and plan, deliver and review individual programmes of support; ensuring that ‘vulnerable’ children and young people, especially those families who are harder to reach, are prioritised in terms of receipt of services

- Maintain effective, thorough and timely records on the case management system in line with service standards to enable informal and formal case file audit, timely information sharing and to enable accurate reporting.

- Work in partnership across children’s services and with other agencies to support delivery of a suite of programmes that are targeted and co-ordinated

- Identify and support children and families experiencing difficulties at an early stage, sharing this information with line managers to assist in the monitoring and evaluation of services to ensure that they are meeting the needs of individuals and families enabling service delivery that encourages empowerment

- Actively seek and act upon the views of service users ensuring that parents and carers are actively involved and the child voice, no matter what age or disability is central and evident in every interaction and intervention.

- Understand and comply with statutory requirements, departmental policies, equal opportunities and other regulations and procedures.

- Ensure all safeguarding policies and procedures are adhered to, and young people are safe from harm or exploitation.

- Work with partner agencies to engage young people across various services and parent’s agencies to re-engage with provision / services.



If you would like further information about the role, please contact Kathryn Battams on 07773 227942

Or email crewefamilycentre@cheshireeast.gov.uk

Interviews will take place week commencing 17th and 18th July 2025.

Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.

At Cheshire East Council we are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.

If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

Employee benefits (cheshireeast.gov.uk)

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