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Apprentice - Business Administration (Performance & Support)

Job details
Posting date: 30 June 2025
Hours: Full time
Closing date: 21 July 2025
Location: Thurrock, Essex, RM17 6SL
Company: Thurrock Council
Job type: Apprenticeship
Job reference: 2570_1751284442

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Summary

Salary: National Minimum Wage for Age
21-Month Fixed-Term Contract
37 Hours per Week

We are looking for a Business Apprentice to join the Performance and Support Team within the Place Directorate. As part of this role, you will provide administrative support to a variety of front-line services. This is a varied and interesting role based at Thurrock Council's Oliver Close Environmental Depot.

Main responsibilities include:
1. Providing administrative support to the Support and Performance Team in the provision of services which include Waste and Recycling Service, Clean and Green and Highways Maintenance.
2. Accurate and timely data entry.
3. Processing applications within set time limits and updating members of the public with the outcomes.
4. Attending meetings when required to take minutes and distributing them accordingly.
5. Producing and circulation of letters, emails and other documentation.
6. Responding to requests (by telephone, letter, email and in person) for information in a clear, accurate, polite and prompt fashion.
7. Undertaking a project in relation to Support and Performance as part of your qualification.
8. Any other duties required with the general level of responsibility of this post.
The successful candidate will require good communication skills, have an attention to detail and be flexible in their approach to work.
You will spend 1 day per week at college completing your NVQ Level 3 in Business Administration.
As a Thurrock Council Apprentice you'll have access to a host of additional benefits, including:
- Free TOTUM Apprentice Discount Card
- Membership of the Apprentice Forum Group with monthly gatherings
- Apprentice only personal development events throughout the year
- 25 days annual leave
- Health and Well-being Programme
- Specially negotiated retailer discounts
- Employee Assistance Programme - free confidential advice to help you with your work-life balance
- Access to additional training
- Enrolment into the Local Government Pension Scheme
- We pay apprentices the national minimum wage for your age.  
Training will be mainly online or at South Essex College, but you may be asked to attend an alternative training facility from time to time.  
Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments, workbooks, online training etc. as required by the qualification.
Advert Closing Date
- Redeployment Only: 3rd July 2025
- Internal & External: 20th July 2025

Interview Date: TBC

For an informal discussion about the post, please contact Emma Newman at

To view the Job Profile and Person Specification please follow the link below:
Download Job Profile (PDF Document)

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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